Vice President of Account Management
Confidential
Vice President of Account Management
About the Company
Innovative provider of AI-powered conversational solutions for digital interactions
Industry
Marketing and Advertising
Type
Privately Held, VC-backed
Founded
2018
Employees
51-200
Funding
$26-$50 million
Categories
- Information Technology & Services
- Advertising
- Advertising Management
- Media
- Professional Services
- Agency
- Technology
Specialties
- artificial intelligence
- chatbots
- voice assistants
- natural language
- conversational ai
- virtual assistant
- digital transformation
- digital health
- healthcare chatbot
- gpt
- generative ai
- call center automation
- and voice ai
- voice ai
- interoperability
- healthcare integrations
- agentic ai
- patient communications
- and patient access
About the Role
The Company is seeking a VP of Account Management to take on a pivotal role in leading the account management function and ensuring the commercial health of enterprise accounts. This executive will be responsible for gross and net revenue retention, as well as for driving expansion within the installed base. The successful candidate will establish the foundations of the account management function, including the development of playbooks and forecasting rhythms, and will lead a team to execute these strategies. A key aspect of the role is the ability to engage with stakeholders at all levels of a health system, from operational to executive, and to translate the outcomes of AI technology into commercial growth. Applicants for the VP of Account Management position at the company should have a minimum of 10 years' experience in enterprise account management, customer success, or strategic sales, with at least 3 years in a leadership role. The role requires a proven track record in B2B SaaS sales within complex health systems, experience in designing and scaling executive business review processes, and the ability to build and run structured account planning processes. The ideal candidate will have executive presence, excellent communication skills, and proficiency in Salesforce. Familiarity with conversational AI, voice AI, or agentic AI, as well as experience in patient access, engagement, or revenue cycle within a health system, is advantageous. The role demands a strategic thinker who can work cross-functionally and is adept at managing commercial relationships with a focus on business outcomes.
Hiring Manager Title
CRO
Functions
- Account Management/Optimization
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...This will be a remote position with travel as needed to secure business. Position Overview The Business Development Account Manager performs account management for JLL's Real Estate Due Diligence (JREDD) clients. This role drives revenue growth by managing business...AccountsDaily paidContract workWork at officeLocal areaRemote work- ..., and never settle for “good enough.” Accountability is everything. Embrace Change: Question... ...defines our own. Job Description — Vice President, Finance (CFO TRACK) Clay Cove... ...Philadelphia office, reporting directly to the Managing Partner. This is a foundational hire —...AccountsWork at officeFlexible hours
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$170k - $175k
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Position Summary Associate Vice President, CCaaS & AI TransformationOur Deloitte Sales... ...strategy, technology, creativity, and ongoing managed services to solve the biggest problems... ...to expand client value and support account growth.A successful candidate would...AccountsWork experience placementLocal area- ...Work list — is looking for an Associate Vice President to join our team. This role is designed... ...Take ownership of client accounts with independence, setting daily priorities... ...members based on skill Develop, mentor, and manage junior staff; conduct performance reviews...AccountsTemporary workWork at officeShift work
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$100k
...Vice President of Sales, Regional About the Company Innovative provider of smart parking... ...coaching and leading a small team of Account Executives. The role demands a hands-on... ...have a disciplined approach to pipeline management, and be experienced in using AI in the...Accounts
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