Runner/Server Assistant - Marcus Live! Bar & Grille

Job Description

Job Description

Responsibilities:

• To provide courteous, prompt service to our guests
• Assist with expo job duties
• Ensure correct menu items are delivered timely to guests
• Successfully adhere to our Steps of Service
• Ensure items are cleared from tables in a timely manner to ensure an organized dining experience
• Ability to communicate guest requests and effectively handle guest needs
• Help to maintain a clean and presentable work environment
• Maintain a positive, outgoing demeanor during service
• Be safety conscious to promote the safety of oneself, co-workers and guests at all times
• Adhere to company policy and procedures
• Perform other duties as assigned by management

Qualifications:

• Previous front of house restaurant experience (food runner, server assistant, expo) preferred
• Prior experience requiring excellent customer service, service recovery and problem-solving skills
• Ability to work in a fast-paced environment while managing the needs of guests
• Ability to work cohesively with co-workers throughout the restaurant
• Possess a passion for hospitality and a love of the food & beverage industry
• Ability to work a flexible schedule
• Ability to lift, carry, push, pull and place objects weighing up to 25 lbs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.

Marcus Samuelsson Restaurant Group is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.