Distribution Center Manager

Job Description

Job Description

Job Description: Appliance Distribution Center Manager

Job Title: Appliance Distribution Center Manager

Department: Operations / Logistics

Reports To: Director of Logistics / VP of Supply Chain

Position Type: Full-Time

Job Summary

We are seeking an experienced, strategic, and hands-on Appliance Distribution Center Manager to lead our high-volume distribution facility.

In this role, you will be responsible for the daily end-to-end operations of the distribution center, including receiving, bulk storage, inventory control, picking, and outbound shipping to retail stores, builders, and direct-to-consumer delivery networks. The ideal candidate will have a strong background in large-format/bulk goods logistics, damage mitigation, and team leadership.

Key Responsibilities

1. Operations & Logistics Management

• Direct all daily inbound and outbound operations, ensuring shipping schedules are met and dock congestion is minimized.
• Optimize warehouse layout and space utilization specifically for large, bulky, and heavy products (washers, dryers, refrigerators, ranges).
• Coordinate with third-party logistics (3PL) providers, freight carriers, and local final-mile home delivery teams.
• Manage a fleet of specialized material handling equipment (MHE), ensuring forklift, clamp truck, and reach truck certifications are up to date.

2. Team Leadership & Workforce Planning

• Supervise, mentor, and build a high-performing team of warehouse supervisors, leads, and equipment operators.
• Create and manage labor plans, shift schedules, and staffing levels to align with seasonal volume spikes and promotional periods.
• Conduct performance reviews, address personnel issues, and foster a collaborative, high-morale work culture.

3. Inventory Control & Damage Mitigation

• Implement strict inventory management processes, including cycle counting and annual physical audits, to maintain greater than 99% accuracy .
• Establish and enforce specialized product handling procedures to reduce scratch-and-dent rates during transport, staging, and loading.
• Oversee the Quality Assurance (QA) and Returns department, managing the processing of customer returns, refusals, and open-box inventory.

4. Safety & Regulatory Compliance

• Champion a "Safety First" culture, ensuring strict adherence to OSHA regulations, local fire codes, and internal safety protocols.
• Manage safety training for handling oversized loads and heavy machinery.
• Conduct incident investigations, complete root-cause analyses, and implement corrective actions.

5. Financials & KPI Reporting

• Manage the distribution center’s operational budget, tracking labor costs, equipment maintenance, and supply expenses.
• Track and report on key performance indicators (KPIs) including:
• • Cost-per-unit shipped
  • On-Time In-Full (OTIF) delivery percentage
  • Inventory Shrinkage & Damage Rate (Scratch/Dent metrics)
  • Dock-to-Stock cycle times

Qualifications & Requirements

Required:

• Experience: 5+ years of warehouse/distribution management experience, with at least 2 years specifically managing large-format goods (appliances, furniture, or heavy building materials).
• Leadership: Proven experience managing a team of 30+ employees, including supervisors and floor associates.
• Technical Skills: Deep familiarity with modern Warehouse Management Systems (WMS) and RF scanning technology. High proficiency in inventory tracking and data analysis.
• Equipment Knowledge: Experience managing operations utilizing heavy MHE (specifically clamp trucks and heavy-duty forklifts).
• Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field (equivalent direct experience will be considered).

Preferred:

• Lean Six Sigma, OSHA 30-Hour, or CSCP (Certified Supply Chain Professional) certification.
• Experience with home delivery (final-mile) logistics networks.

Physical Requirements

• Ability to work in a non-climate-controlled warehouse environment (heat, cold, dust).
• Ability to stand and walk for extended periods across a large facility floor.

What We Offer (Customize as needed)

• Competitive salary.
• Comprehensive benefits package (medical, dental, vision, life insurance).
• IRA matching and profit-sharing plans.
• Paid time off and professional development opportunities.

Company Description

Appliance Dealers Cooperative is a nationally recognized leader of home appliance distribution to the independent retailer. We are a growing company and offer a long-term career opportunity to someone who can grow with us to the next level and beyond.

Do not apply if you are not experienced in warehousing.
Do not apply if you do not have management experience.
Do not apply if you work in anything other than warehousing.
Do not waste your time or ours applying with no related experience in logistics.

Company Description

Appliance Dealers Cooperative is a nationally recognized leader of home appliance distribution to the independent retailer. We are a growing company and offer a long-term career opportunity to someone who can grow with us to the next level and beyond.\r\n\r\nDo not apply if you are not experienced in warehousing.\r\nDo not apply if you do not have management experience.\r\nDo not apply if you work in anything other than warehousing.\r\nDo not waste your time or ours applying with no related experience in logistics.