Director, AI-Powered Customer Care Platform
Jobleads-US
Lyft is seeking a Director of Product, Customer Care, to lead a team of product managers across AI-powered support, contact center platforms, and trust& safety products. You will shape the strategic roadmap, partner with engineering and data science, and drive initiatives that improve cost, quality, and customer experience globally.
This role combines leadership with hands-on product management, requiring 10+ years in PM, vendor management, and strong executive communication.
#J-18808-Ljbffr Jobleads-USVacancy posted 4 days ago
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