Financial Clearance Associate Specialist [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Financial Clearance Associate Specialist based in the United States.

This role provides an opportunity to support critical healthcare operations by helping patients navigate the financial aspects of their care before receiving services. As a Financial Clearance Associate Specialist, you will play an important role in verifying insurance information, confirming patient financial responsibility, and ensuring accurate documentation throughout the care process. You will combine customer service expertise with healthcare administration knowledge to reduce delays and improve patient experiences. The position offers the opportunity to work in a technology-enabled environment where accuracy, empathy, and efficiency are essential. You will collaborate with healthcare teams and use modern systems to support smoother financial workflows. This remote opportunity is ideal for professionals who enjoy helping others while contributing to better healthcare outcomes.

Accountabilities:

As a Financial Clearance Associate Specialist, you will support patients, healthcare teams, and operational processes by ensuring financial information is accurately collected, verified, and communicated before scheduled services.

• Provide exceptional customer service while guiding patients through financial clearance and benefit verification processes.
• Verify insurance coverage, eligibility, and benefits information using healthcare information systems and document findings accurately.
• Update patient accounts and workflow systems with complete and timely documentation.
• Review and select appropriate medical records to support patient safety and accurate scheduling based on physician orders.
• Assign insurance plans correctly and complete electronic eligibility verification activities.
• Calculate patient financial responsibility and communicate expected costs clearly and professionally.
• Contact patients regarding outstanding balances or expected payments and support collection activities when appropriate.
• Maintain accurate account notes, communication records, and payment-related documentation.
• Collaborate with hospital teams and internal stakeholders to resolve financial clearance questions and prevent delays in care.
• Embrace innovation, including emerging technologies and AI-driven solutions, to improve processes and enhance patient and client experiences.

Requirements:

The ideal candidate combines healthcare administration knowledge, strong communication skills, and a customer-focused approach to supporting patients through financial processes.

• High school diploma required; Associate’s degree preferred.
• 1–2 years of healthcare experience preferred, particularly in patient access, billing, admissions, payments, or revenue cycle operations.
• Knowledge of healthcare insurance processes, including eligibility verification, benefits confirmation, and authorization requirements.
• Understanding of medical terminology and CPT/procedure codes.
• Experience working with managed care, insurance processes, or healthcare call center environments is highly preferred.
• Strong attention to detail with the ability to maintain accurate records and manage multiple priorities.
• Excellent verbal and written communication skills with a professional and empathetic approach.
• Customer-service oriented mindset with the ability to build trust and deliver positive patient experiences.
• Dependable, organized, and comfortable working in a technology-driven environment.
• Ability to adapt to process improvements and new tools, including AI-enabled solutions.

Benefits:

• Competitive hourly compensation ranging from $17.00 to $18.65 per hour, based on experience.
• Fully remote work opportunity available nationwide.
• Comprehensive healthcare benefits package supporting employees and their families.
• Wellness programs, including annual health assessments and resources supporting overall well-being.
• Retirement benefits and paid time off programs.
• Professional development opportunities, including online learning, coaching, certifications, continuing education, and tuition reimbursement.
• Recognition programs celebrating employee achievements and contributions.
• Inclusive workplace culture focused on collaboration, innovation, and career growth.
• Opportunity to contribute to meaningful healthcare initiatives that improve patient experiences.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.