Parts Operations Coordinator

Hoshizaki America Inc., Engineering Excellence, Powered by People

At Hoshizaki, our people drive our success, and our core values of Transparency, Compliance, Trust, and Collaboration (TCTC) shape a culture of teamwork, learning, and growth. Headquartered in Peachtree City, GA, with a facility in Griffin, GA, we manufacture high-quality commercial foodservice equipment including ice machines, refrigerators, freezers, prep tables, and display cases. With more than 400 "Georgia Made" products and a strong focus on innovation, sustainability, and ENERGY STAR performance, our equipment is trusted globally for its reliability and long-term value.

Role Overview

Under direct supervision, performs manual and clerical duties related to the shipment and receipt of component parts and finished goods. Responsible for verifying and maintaining records on incoming and outgoing shipments. Hoshizaki Western DC Las Vegas

Responsibilities & Key Performance Indicators

Maintain > 95% inventory accuracy on Service parts and 100% on Finished goods equipment. Monthly cycle count recordsKeeping updated and accurate records for 100% of non-sellable and used warehouse inventory.Reviews orders for correct part's number and description to ensure that the correct product and/or part is picked. Identifies order discrepancies and corrects discrepancies in a timely manner.Verify and process customer orders to ship UPS, LTL for timely delivery.Maintains an inventory of cartons, tapes, crates, clamps, foam, and other packing material.Provides excellent customer service via telephone and in-person. Responds to phone calls/emails requesting parts information in a timely manner.Reviews and troubleshoots customer problems and initiates standard corrective action procedures.Notifies management when inventory of specific items is low or when orders will deplete available inventory. Ensures that an adequate stock of parts is available to meet customer needs.Maintain warehouse and stock area neat, organized, and clean.

Qualifications

High school diploma or GED and three years of shipping and receiving experience is required.Ability to operate materials handling equipment including forklifts, pallet handler and hand trucks.Prior customer service experience is strongly desired.Knowledge of UPS, FedEx, and similar companies shippingGood computer and organizational skillTeam player, willingness to help others as well as accepting help from others.Ability to carry out repetitive tasks quickly and methodically.Ability to follow safety policies and procedures.Ability to read and understand written work instructions.Friendly, outgoing personality, and great communication skills

Why You'll Love Working Here

We strive to be a great place to work and easy to do business withjoin Hoshizaki America to grow your skills, contribute to trusted products, delight customers, and enjoy excellent benefits.

Pay & Benefits

The Hourly range for this position is $[21.00] $[25.00], plus eligibility for a bonus opportunity with annual payouts distributed in three installments. This range is a good faith estimate of what Hoshizaki America expects to pay for this position. Actual compensation may vary based on experience, education, skills, and internal equity.Benefits include childcare incentives, affordable medical, dental, and vision insurance, life, accident, and disability coverage, a Flexible Spending Account (FSA), a 401(k) plan with company match, paid time off and company holidays, tuition reimbursement and career growth opportunities, safe, climate-controlled workplaces, uniforms provided, employee discounts and wellness programs.