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Customer Service Representative

$18 - $21 per hour

Collabera

Customer Service Representative (Level III)

Client: Banking

Job duration: 12 Months (Possibilities of extension OR conversion to FTE)

Location: Hopewell, NJ (100% Onsite role)

Payrate: $18 - $21 per hour

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

Shift Time: Training Hours Monday through Friday 9am -5:30pm EST Will follow schedule selected at offer time, once training is completed Possible shift options are as follows, not guaranteed

SHIFTS are listed in EST - M - F 8:25am 4:55pm M - F 9:00am 5:30pm M - F 9:30am 6:00pm M - F 10:00am 6:30pm

Department- WMFS CAS

Client Account Services (CAS) primary client is Financial Advisors and Client Associates. CAS provides general investment account

Maintenance support such as opening a new account, maintaining existing accounts, and enrolling accounts in new features. This can include (but is not limited to) providing tutorial assistance, troubleshooting errors, and document review.

Job Requirement

  • Call
  • inbound calls
  • outbound calls
  • customer service
  • call center
  • call centre
  • call support
  • customer support
  • customer service specialist
  • customer specialist
  • call agent
  • mortgage
  • fraud

Reach Out to a Recruiter

Collabera
Vacancy posted 1 day ago
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