Billing & Receivables Senior Specialist

Billing & Receivables Specialist/Senior SpecialistThrifty White Pharmacy is currently hiring a Billing & Receivables Specialist/Senior Specialist to join our team at our Corporate Headquarters in Maple Grove, MN. This is a great opportunity for someone ready to take the next step in their career in a professional office environment. The senior role is ideal for a strong specialist who enjoys problem-solving, helping improve workflows, supporting team processes, and contributing at a higher level beyond day-to-day task execution.Billing & Receivables Senior Specialist Position Details:Monday – Friday – no evenings or weekendsAbility to work in a professional office environment with hybrid flexibilityGrowth potential within team structureProvide excellent service via various platforms including phone, email, and internal systemsResearch and resolve account balances, charges, payments, payment applications, and missing backup requestsAssist with escalated account issues and support problem resolutionPerform advanced billing and receivables tasks while supporting team operationsParticipate in process improvement efforts and operational follow-upSupport procedure documentation and SOP updatesAssist with reporting, trend review, and special projectsUtilize technology such as TWRx, PeopleSoft, OnBase, Microsoft Office, MNITS, and insurance websitesMaintain customer account accuracy and ensure HIPAA complianceBenefits of Thrifty White Pharmacy Corporate Professionals:Wage Range: $50,000-$60,000Competitive compensationFull benefit package including medical, dental, vision, and 401(k)Paid vacation, paid holidays, and paid sick timeEmployee owned company with stock ownershipDesired Qualifications:Excellent verbal and written communication skillsStrong customer service mindset with the ability to support internal and external customers professionallyStrong problem-solving and troubleshooting skillsStrong follow-through and attention to detailAbility to prioritize, multitask, and manage workload in a fast-paced environmentAbility to identify process improvement opportunities and help implement solutionsAbility to support SOP updates, workflow documentation, and training coordinationStrong Excel, Word, and Outlook skillsAbility to work effectively with leadership and colleagues across teamsAbility to maintain confidentiality and follow HIPAA guidelinesExperience with insurance billing, receivables, or related pharmacy operations preferredExperience with PeopleSoft, TWRx, OnBase, MNITS, and insurance websites preferredWe offer competitive wages, medical, dental, vision, life, 401k, Employee Stock Ownership Plan, paid holidays and vacations, and a store discount for you and your family. Thrifty White Pharmacy is an Equal Opportunity Employer.Pharmacy Innovator of the Year by Drug Store NewsCompensation: $50k-60k We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Thrifty White Pharmacy is a pharmacy chain fully owned by our employees. We are committed to the communities we serve and believe that our services and products must exceed the expectations of our customers. Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our team to practice at the top of their license, making them an invaluable asset to our pharmacy operations.Flexible work from home options available.Thrifty White Pharmacy is a pharmacy chain fully owned by our employees. We are committed to the communities we serve and believe that our services and products must exceed the expectations of our customers. Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our team to practice at the top of their license, making them an invaluable asset to our pharmacy operations.As a dynamic organization, we have a variety of different practice sites and positions. No experience is necessary for most of our Pharmacy Technician positions! As detailed further down this careers page, Thrifty White offers Pharmacy Technician-in-Training programs at no cost to the employee! Thrifty White