Quality Technician
Merchants Metals
Quality Technician
The Quality Technician is responsible for ensuring consistent product quality across all manufacturing lines, including chain-link, ornamental, and aluminum fencing panels and components. This role develops and maintains quality control (QC) data collection systems, conducts in-process inspections, identifies production issues impacting quality, drives root cause analysis, and maintains visual controls and documentation to support a stable and predictable quality process.
Key Responsibilities
- Develop, maintain, and improve QC data collection tools for all product lines.
- Ensure all inspection data (dimensions, weld quality, finish, component verification) is accurately recorded and reported.
- Analyze quality data trends to identify recurring issues and improvement opportunities.
- Provide daily/weekly quality metrics to production and leadership teams.
In-Process & Final Inspection
- Perform in-process inspections on chain-link fabric, ornamental panels, aluminum components, and assemblies.
- Verify product dimensions, squareness, weld integrity, coating/finish, and correct components.
- Conduct final inspections on completed orders before shipment to ensure compliance with specs and customer requirements.
- Document all non-conformances and follow established disposition processes.
Root Cause Analysis & Corrective Actions
- Investigate quality issues and determine root causes using structured problem-solving methods (5-Why, Fishbone, etc.).
- Work with supervisors and operators to develop and implement corrective and preventive actions.
- Verify effectiveness of corrective actions and monitor for recurrence.
Process Control & Visual Management
- Maintain and update all quality-related visual aids, standards, and point-of-use instructions.
- Audit workstations to ensure operators are following proper controls and inspection criteria.
- Support continuous improvement initiatives to enhance process stability and product consistency.
Communication & Collaboration
- Communicate quality issues clearly and promptly to production staff and leadership.
- Assist with training operators on inspection methods, defect identification, and proper documentation.
- Participate in daily production meetings to review quality performance and risks.
Requirements
- Maintains 100% accuracy in measurement, inspection, and documentation.
- Consistently identifies defects before product moves to the next process step.
Timeliness
- Completes inspections in alignment with production flow without causing delays.
- Provides timely reporting of quality issues and trends.
Problem-Solving
- Demonstrates strong root cause analysis and follows issues to full resolution.
- Recommends practical improvements that reduce defects or rework.
Leadership & Ownership
- Maintains a proactive approach to quality, intervening before issues escalate.
- Acts as a role model for quality discipline on the production floor.
Qualifications
- 13 years of QC or manufacturing experience (fencing or metal fabrication preferred).
- Strong understanding of mechanical measurements, weld inspection, and aluminum/steel fabrication.
- Ability to read blueprints, specifications, and inspection criteria.
- Proficient in data collection, basic statistics, and problem-solving tools.
- Strong communication and organizational skills
$17 per hour
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