HUMAN SERVICES PROGRAM SPECIALIST - 67053672 APD/ DDDP CHATTAHOOCHEE, FL

Requisition No: 874907

Agency: Agency for Persons with Disabilities

Working Title: HUMAN SERVICES PROGRAM SPECIALIST - 67053672 APD/ DDDP CHATTAHOOCHEE, FL

Pay Plan: Career Service

Position Number: 67053672

Salary: $35,000 -$50,000 annually

Posting Closing Date: 09/10/2026

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AGENCY FOR PERSONS WITH DISABILITIES

POSITION: Human Services Program Specialist

WORKING TITLE: Shift Analyst, 3RD SHIFT

Working Hours –8:00 a.m. To 4:30 p.m. EST. Position will require communication with staff across all shifts in a 24-hour facility, including some site visits during those hours. Flexibility in hours may be required during 2nd and 3rd shifts

Previous applicants need not reapply

POSITION NUMBER: 67053672

OPEN COMPETITIVE OPPORTUNITY

This posting may close before the posted closing date.

This position is not a Telework position and is required to report to DDDP in Chattahoochee, FL.

*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.

*Must present a valid driver’s license to interview.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click
• Flexible Spending Accounts.
• Tuition waivers.
• And more! For a more complete list of benefits, visit
• Paid Maternity and Parental Leave.
  
  

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics.

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

APD’s DDDP Overview

DDDP is a forensic facility working with individuals with disabilities in a secure setting. These individuals have been adjudicated by the courts as incompetent to proceed to trial and have significant behavioral and psychiatric issues. DDDP provides rehabilitative, vocational, and daily living skills training to the individuals served, which allows for a smooth transition back into a non-secure residential or community setting.

SALARY RANGE

$35,000 -$50,000 annually

WHO WE’RE LOOKING FOR:

The ideal incumbent must be motivated with ability to work independently to perform assignments with minimal supervision. The incumbent must interact courteously with others. The work requires proficiency in managing operations, auditing the accuracy of implementation and documentation of program, developing and managing schedules, leave and attendance, mentoring, documentation for corrective action etc. Candidates shall have knowledge of organizational practices and procedures to work from general instructions to adapt and apply knowledge and recommend and execute solutions to problems of a specialized or general nature. Employees must use initiative and creative planning in devising new methods and approaches to solve problems.

Minimum Qualifications

• A valid driver’s license.
• Four (4) or more years of professional experience in healthcare administration, behavioral science, criminal justice with duties related to managing operations.
• OR
• A bachelor’s degree from an accredited college or university in Public Administration, Healthcare Administration, Human Services, Behavioral Science, Criminal Justice, Social Work, or a closely related field may substitute for years of experience.

Preferred Qualifications

• Prior leadership experience in a forensic or residential treatment facility.

• Experience specific to managing schedules, leave, and attendance monitoring, or employee relations corrective actions

• Proficiency in Microsoft Excel.

Additional Requirements for This Position

• Certification in the Agency’s Crisis Prevention and Intervention Program. Advanced training may be required.

• A pre-employment and annual TB screening.

• Annual CPR Certification.

Knowledge, Skills, And Abilities

• Knowledge of residential operations and safety practices

• Knowledge of Writing/Reading Comprehension – Understanding written sentences to communicate effectively with others in writing

• Skill in Identification of Key Causes – Identify things that must be changed to achieve a goal

• Skill in Communication – Listening to others, Providing information to supervisors, fellow workers, subordinates and leadership

• Skill in Information Gathering – Knowing how to find and identify essential information

• Skill in Documentation/Monitoring – Obtaining, entering and storing information for monitoring and reviewing data to identify problems and implement actions

• Ability to Make Decision/Solve Problems - Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.

Demonstrate Skill in:

• Proving excellent customer service to include compassion for vulnerable and developmentally disabled individuals.

Recruiting Contact:

Jodi NeSmith

APD Human Resources Recruitment Manager - Developmental Disabilities Defendant Program & Pathways

Telephone: View phone number on aiapply.co

Profile Completion

To qualify for this position, applicants must complete all fields in the Candidate Profile, including their work history with the month and year.

Resumes and other documentation can be attached to provide additional information but will not replace the required completed Candidate Profile.

Retiree Notice

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon your retirement date.

Direct Deposit Program

As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program. Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution. This will be accomplished by Electronic Funds Transfer. Banks, savings and loan associations, and credit unions are eligible to accept such deposits. Retirement funds are also required to be in the Direct Deposit Program.

Background Screening Requirement

It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency.
Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.

Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.

APD only hires U.S. citizens and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-Verify), which electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).

All applicants should complete the online application process. If you need assistance applying for this position, please call the People First service center at View phone number on aiapply.co.

Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on aiapply.co). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.