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Director, Frontline Design & Live-Call Experience

Jobleads-US

Capital One is seeking a Product Design Director to lead the Frontline Servicing Experiences design team within the Card Servicing & Support portfolio. The role focuses on mission-critical platforms used by thousands of customer service agents, building highly responsive, information-dense tools that empower agents and enhance real-time customer interactions.

You will drive end-to-end design strategy, mentor design leads, and collaborate with Product and Engineering to shape roadmaps while

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Vacancy posted 1 day ago
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