Route Supervisor

Route Supervisor

Route Supervisor shall support the Director with leadership of the safe, timely, and effective delivery of linen and other assigned products to the customers to whom Superior Linen Service provides professional laundry. The manager in this role must have extremely strong interpersonal, organizational and time management skills.

Responsibilities include maintaining a strong professional relationship with Route Service Representatives (drivers), clients and other personnel as a member of the Superior Linen Service leadership team. Assisting with recruiting, selecting, training, managing, disciplining, and terminating RSRs as necessary and appropriate in order to maintain a highly effective, highly reliable, and extremely safety focused team. Oversight of transportation vehicles utilized within the scope of Superior Linen Service route operations as well as relations with vendors that provide leased vehicles and/or service to maintain a consistent and safe operation of vehicles as assigned by the Director. Recording, tracking, and reporting data that supports the Superior Linen Service operations as well as clientele in order to aid in achieving consistently high-quality service outcome that illustrate the value that Superior Linen Service provides to their hospital. Communication to Superior Linen Service management with regard to issues, concerns, etc. related to transportation and logistical services. Compiling data, verifying information, and producing reports as assigned by the Director.

Essential duties and other responsibilities include operational excellence, people management, and administration. Core competencies include accountability, computer literacy, customer focus, decision making, empathy, integrity, leadership, oral communication, and problem solving.

Education, training, experience and licenses required include a high school diploma, GED preferred or equivalent combination of education and experience, valid driver's license, and must be 21 years of age or older. Preferred qualifications include a bachelor's degree or professional driving certification.

Working conditions include physical demands such as standing, using hands to finger, handle, or feel; reaching with hands and arms; stooping, kneeling, crouching, or crawling; walking, sitting, climbing or balancing, and talking or hearing. The employee must frequently lift and/or move up to 75 pounds. The work environment includes exposure to moving mechanical parts, fumes or airborne particles, vibration, and usually very loud noise.