Senior Product Manager, Customer Care
$103.8k - $155.7kPetco Animal Supplies
A leading pet care company is seeking a Product Manager to enhance customer support technologies, focusing on Salesforce Service Cloud and AI capabilities. In this role, you will define the strategy for automation and customer self-service, ensuring close collaboration with IT and operational teams. Candidates should have over 5 years of product management experience in customer service technologies and strong analytical skills. A degree is required, with familiarity using tools like Jira and Figma. This is a full-time position located in San Antonio, Texas, offering a salary between $103,800 and $155,700. #J-18808-Ljbffr
Vacancy posted 3 days ago
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