Server

Server Position at The Courtyard - Houston Medical Center/NRG Park

At Moody, we believe that people are the most important ingredient of any business. It's the people who ultimately determine what can be achieved. That's why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible. The Courtyard - Houston Medical Center/NRG Park, managed by Moody National Management LP, is currently looking for servers to join our team. All associates are offered competitive pay, flexible scheduling opportunities, paid holidays, and 401(k) with employer match. Full-time associates also enjoy paid time off and comprehensive benefits (including medical, dental, and vision).

The server will enhance customer service by effectively promoting, taking, and delivering food and beverage orders in both the restaurant and to guest rooms. Essential functions include:

• Accurately and quickly take and place all food orders with the kitchen. Interact professionally and courteously with the guests during the process.
• Address all guest questions regarding cooking methods, menu items, specials, and the process of all items.
• Prepare and deliver beverage and dessert orders.
• Check food to ensure that appearance, temperatures, and portions appear correct. Deliver food orders in a timely fashion.
• Prepare guest check accurately and present it for payment. Professionally address any related questions or concerns.
• Accurately process cash, credit, or room charge payments from guests in accordance with established policies and procedures.
• Buss tables and clean dining area as necessary.
• Other duties as instructed by management.

Job specifications include:

• Solid working knowledge of related company and brand policies, procedures, and services.
• Ability to obtain required food preparation/food handling certifications to comply with applicable state and local ordinances and brand policies.
• Ability to obtain required alcohol beverage serving certifications to comply with applicable state and local ordinances and brand policies.
• Ability to safely and properly utilize knives.
• Ability to follow written instructions.
• Good command of the English language; second language proficiency desirable.
• Excellent time management skills and ability to multi-task and prioritize work.
• Ability to maintain customer focus.
• Excellent organizational and planning skills.
• Excellent interpersonal skills.
• Ability to work well in a team environment.
• Ability to follow corporate and brand standards and procedures.

Experience and education:

• High school education or equivalent work experience.
• 1+ years of experience in food services is highly desirable.
• Minimum training required per year as assigned by the company.
• Any additional training required by manager.

Physical demands:

• The employee is frequently required to stand, bend, kneel, walk, and reach with hands and arms.
• This position requires the ability to occasionally lift products and supplies, up to 50 pounds.
• Ability and willingness to wear uniforms, protective clothing, including hair covers, gloves, aprons, and safety shoes.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions at the company's discretion and on a case-by-case basis.

Work environment:

• This job operates in a hotel restaurant environment. This role routinely uses standard kitchen equipment and/or utensils.
• Exposure to extremely hot food and beverages.
• Exposure and use of chemical cleaning solutions.
• This position may be full-time or part-time depending on business demands.
• This position works indoors but may be required to go outdoors occasionally.
• Work days may vary. This position may work AM or PM shift.