Customer Sales & Service Representative

Job Description

Job Description

Are you a people person who enjoys helping customers, building relationships, and working in a fast-paced environment? We’re looking for a motivated and dependable Sales Specialist to join our team! This role combines customer service, counter sales, cashier responsibilities, and customer outreach in a dynamic retail and yard environment.

If you thrive on teamwork, enjoy learning products, and take pride in delivering excellent service, we want to hear from you.

Hourly Pay Range:

$20.00 – $24.00 per hour , depending on experience, qualifications, and skills. Higher compensation may be considered for candidates whose experience, qualifications, or specialized skills exceed the requirements of the position.

Special consideration may be given up to $26.00 per hour for candidates who possess one or more of the following:

• Bilingual Spanish language skills
• Building materials, landscape supply, nursery, or contractor sales experience
• Forklift certification or equipment operation experience
• NetSuite or ERP system experience
• Demonstrated success in sales, customer relationship management, or account development
• Industry-specific product knowledge relevant to our customer base

Benefits Package:

• Medical, dental, and vision insurance
• Company-paid life insurance
• Short-term and long-term disability insurance
• 401(k) with company match
• Paid time off (PTO) and holidays
• Employee discounts
• Career growth and development opportunities

What You’ll Do

• Greet customers and provide fast, friendly service
• Process customer purchases accurately using POS systems
• Handle cash, credit, and debit transactions
• Answer customer questions and assist with product selection
• Process returns and exchanges
• Maintain accurate cash drawer balances
• Build strong relationships with existing customers
• Conduct outreach to current and potential customers
• Assist customers in the yard and warehouse areas as needed
• Maintain a clean, organized, and safe work environment
• Utilize NetSuite and other computer systems for sales support
• Follow company safety, security, and cash handling procedures
• Support team operations and perform additional duties as assigned

What We’re Looking For

• High school diploma or equivalent
• 1+ year of cashier, retail, customer service, or counter sales experience preferred
• Strong communication and interpersonal skills
• Friendly, energetic, and customer-focused attitude
• Basic math and computer skills
• Familiarity with POS systems and inventory procedures
• Ability to learn product knowledge quickly
• Spanish bilingual skills strongly preferred
• Forklift or equipment experience is a plus
• Must be 18 years or older

Physical & Work Environment

• Frequent standing, walking, talking, and interacting with customers
• Some desk/computer work required
• Must be able to lift up to 15 pounds
• Work is performed both indoors and outdoors, including store, yard, and warehouse environments

Schedule

• Full-time position
• Saturday availability and occasional overtime may be required based on business needs
• Seasonal schedule fluctuations may occur depending on workload and business demands

Our Core Values – FORTITUDE

We operate with:
Fun • Optimism • Respect • Teamwork • Integrity • Trust • Unity • Drive • Empowerment

Why Join Us?

• Supportive team environment
• Opportunities for growth and advancement
• Hands-on training and development
• Customer-focused and team-oriented culture

Apply Today!

If you are a motivated customer service professional looking for a rewarding opportunity with a growing company, we encourage you to apply today!