Scheduling Coordinator II-FPA Access Center

Description The Scheduling Coordinator II is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role among this group, mentoring and training less experienced staff. Assists in oversight of front desk and office activity in the absence of the Supervisor. Responsibilities Schedules patient FPA appointments and updates practice management system. Collects patient demographics and insurance information and enters into practice management system. Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed. May schedule patients appointments for tests or consults. May initiate reminder calls for next days appointments. Trains and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor. May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns. Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting. May participate and offer input into the Performance Appraisal process with the Supervisor. Performs other related duties. Qualifications High School diploma/GED 3 years secretarial/clerical experience, preferably with some directly related experience, in a medical practice environment Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $19.0196 - $28.5293 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. #J-18808-Ljbffr Mount Sinai Medical Center