AI Operations Lead - Customer Experience & Automation
Ramp
Ramp is seeking an AI Operations Manager to own the strategy and execution for how AI transforms Ramp’s Customer Experience teams and AI agents. You will build, ship, and scale AI-powered tools and workflows that make Ramp the most effective customer experience delivery company, serving millions of customers and internal teams. You’ll work at the intersection of CX, product, applied AI engineering, and operations to define an optimal agentic journey, blend human and AI operators, and proactively #J-18808-Ljbffr Ramp
- ...Serving as the primary operational interface for a... ...portfolio of elite enterprise customers, the full-time Senior... ...through automation and AI, and ensure a differentiated customer experience in a remote work environment... ...into actionable insights Lead initiatives for operational...SuggestedFull timeRemote work
$190k - $235.5k
...Research Operations Lead New York, New York Apply... ...here, and what can be automated? The answer shapes everything... ...efficient access to customers. Move us from ad hoc to... .... Design and build AI-powered agents and workflows... ..., with demonstrated experience at a staff or...SuggestedCasual workWork at officeLocal area- ...we built a no-code automation platform with the... ...focus is sharp. Our customers today are... ...the launch of our AI-powered Matter Management... ...first-class customer experience, from customer... ...marketing, and CS operations. The Revenue Operations... ...you can properly lead our revenue...SuggestedWork at officeWork from homeFlexible hours
- Sword Health is seeking a Security Operations Lead to steer the SOC across global operations... ...incident response while leveraging AI and automation to scale a lean team. You will mentor... ...deep SIEM expertise, cloud security experience, and a proven record of leading cross...SuggestedRemote job
- GitLab is seeking a Hyperscaler Operations Manager to join our Ecosystem Operations team. You will own end-to-end marketplace processes... ...with internal teams to scale operations. You will drive automation and AI-enabled tooling, serving as a primary resource for hyperscaler...Suggested
- 1mind is building the next generation of Autonomous Customer Experience. This fully remote role lets you work from anywhere in the United States as AI Operations Lead, shaping how teams collaborate, decide, and scale with AI-powered workflows. You’ll partner with Sales...Remote job
- ...small, high‑leverage team building the operating systems that power Miter from the inside... ...teams work, what tools they use, and how AI can multiply what each person ships. To start, you’ll be embedded with our Customer Experience (CX) organization, where fragmented information...Work at officeRemote work3 days per week
- Assured is looking for a Strategy & Operations Lead to join their New York City team.... ...incorporate data, process, and AI, focusing on analytical work, automation implementations, and operational... ...challenging position requires hands-on experience with SQL and Python, alongside a...Work at office
- A leading fintech company in New York is seeking an AI Operations Lead. This role involves diagnosing workflows, building AI automations, and ensuring stakeholder engagement. The ideal candidate will have 3-6 years of experience in operations with strong technical fluency...Flexible hours
$203.2k - $304.8k
...Sr. Director, Global Operations Product Lead New York, NY, US, 10036 Full-Time, On-... ...also build, train, and deploy AI agents using Oracle Fusion AI Agent Studio and Anthropic to automate complex financial workflows, improve user experiences, and increase operational efficiency...Full timeContract work- ...seeking a full-time Senior Operations Service Manager to... ...for elite enterprise customers in a remote work... ...will drive customer experience and oversee critical... ...issues. You will champion automation and AI initiatives, generate... ...-level reports, and lead change programs that...Remote jobFull time
$115k - $130k
...is hiring a Senior Specialist, Finance Operations in New York. This strategic role focuses... ...financial obligations while leveraging AI innovations. You will oversee vendor invoicing... ...relevant field and at least 5 years of experience in finance operations. Expected...- GoTo Meeting is looking for an AI Support Operations Manager to evolve customer support using AI technologies. You will oversee the... ...AI in chat, voice, and email, aiming to automate routine tasks and improve customer experience. Your role requires a strong background in...Flexible hours
- ApplyMint seeks an experienced leader to drive automation and AI strategy within the Operations team. The role involves managing programs that enhance efficiency... ...Science or related fields, with at least 3 years of experience in automation solutions. A fully remote work...Remote work
- NMI is seeking a Senior Business Operations Manager to drive operational strategy in a customer support environment. The ideal... ...teams, aiming to elevate customer experience. This full-time position... ...and improving efficiency through AI integration. #J-18808-Ljbffr NMIFull time
- CVS Health's Aetna unit seeks a Manager, AI Service Operations Transformation PMO to orchestrate AI and automation initiatives across Service Operations, translating business needs into clear requirements and measurable outcomes. This role focuses on adoption, change management...Full time
- Join Justworks as a Legal Tech & Operations Manager to lead the transformation of the Legal function as the company scales. You will design and implement... ...systems for a more efficient legal workflow, leveraging AI tools and strong project management skills. This high-...
$7.5k
...Job Description Mission Operations & AI Enablement Lead OceanX About OceanX:... ...enabled systems, workflow automation, and operational technologies... ...ideal candidate brings experience in operations, project management... ...international permitting, customs, immigration,...Summer workCasual workSeasonal workWork at officeRemote workFlexible hoursAfternoon shiftEarly shift$100k
...systems with modern, AI-native software... ...builders, designers, and operators who believe that... ...to build Kaizen's customer support operations... ...and Fin: tune automation and retrieval so... ...training content, and lead training sessions... ...operations experience: you've run support...Work at officeLocal areaRemote workHome office- ...Fiber is seeking a Director of Artificial Intelligence (AI) to lead the company’s AI vision, roadmap, and execution with... ...will build and scale AI capabilities that improve customer experience, streamline operations, and enhance network performance across the enterprise...
$170k - $300k
Consumer Operations Technology Senior Group Manager,... ...Job Overview Citi, the leading global bank, has... ...approximately 200 million customer accounts and does... ...first-class customer experience. We reimagine client... ...the intersection of AI, automation, and enterprise-scale...Full timeWork at officeRemote work- ...transformative power of automation to change how the... ...creating category-leading enterprise... ...seeking a Business Operations Project Manager to... ...communicator, and treats AI tools (Claude,... ...of professional experience in business operations... ...marketing, customer marketing, brand)....Flexible hours
- ...Account Executive – Kea AI About Kea Kea AI... ...talk to their customers. We're building cutting... ...with powerful automation and human‑like... ...locations), targeting operators, technology... ...Consultative Selling Lead discovery conversations... ..., and customer experience Deliver tailored product...Contract workCasual work
$148.09k - $182.64k
...their craft and their customers. With teams in... ...philosophy . AI is a fundamental... ...technology evolves. AI experience requirements vary... ...Product Operations exists to ensure.... ...features come to market, leading service design that... ...keep quality high as automation scales. Build,...Full timeWork at officeLocal area2 days per week3 days per week$120k - $130k
...based on your skills and experience — talk with your... ...enterprise and mid-market customers: Digital Web Marketing... ...Social Media Marketing / Lead Generation – strategy and... ...Performance. Marketing Automation – create and manage... ..., started with the help of AI. #J-18808-Ljbffr...Full timeRemote work$135k - $170k
Priceline.com LLC is looking for a Senior Manager of Sales Operations in New York, NY. The role involves leading operational improvements, collaborating cross-functionally, and driving tool adoption. Candidates should have 8+ years in operations and strong leadership skills...£35k - £40k per year
...role About The Company Provider of AI Automation Solutions for Sales Teams Increased... ...managing between 5-10 active accounts Leading the service team to deliver on all... ...2+ years of Account Management / Customer Success OR SDR experience is a must Experience working for a...Remote work$160k - $220k
...companies engage with their customers. Our AI-powered conversational agents... ...booking jobs, qualifying leads, and driving higher revenue,... ...We're hiring a Business Operations Manager to work directly with... ...told Bonus points: Experience with vertical SaaS, AI-enabled...Work at officeImmediate startFlexible hoursNight shift$90k - $110k
...AI Operations Lead Location: US-NY-New York Job ID: 2026-15715 Type: NYU IT (WS1170) # of Openings: 1 Category: Business/Professional Administrative... ...management to keep the AI CoE running smoothly. Education & Experience Bachelor's degree and 2+ years of relevant experience in...$114.8k - $187.4k
...Manager, Training Operations leads development and deployment of LCoE (Learning... ...Identify opportunities for automation of routine tasks. Use strong... ...Identify opportunities for AI in Learning Operations and... ...Technology knowledge and experience O365, Power Apps, Sharepoint...Work experience placement
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