Client Coordinator

Client Coordinator

Do you:

• Like helping clients?
• Enjoy creating success stories?
• Enjoy providing training and guidance?
• Enjoy doing research, surveys and webinars?
• Like being relied on by your clients?

MVIX has a job for you! We turn clients' days around by:

• Training clients (remotely) on how to use our technology more effectively
• Proactively contacting our clients and offering them services, resolutions and training
• Troubleshooting their hardware and software products, remotely
• Testing our products to help improve them, and the client experience

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Client Coordinator.

If the above interests you, apply to our growing team that has shaped on-site digital experiences for clients such as NASA, Virginia Tech, Kings Dominion, Crowne Plaza, and a variety of international deployments for various Fortune 500 Companies.

We offer flexible hours and are looking for both part-time and full-time associates. Typical hours are Monday-Friday between 8 AM - 5 PM. This role is in-office and reports to our HQ in Sterling, VA. Remote options are available outside of the DMV region.

Requirements:

• At least 1-3 years of client-facing experience; preferably in a retail or technology-oriented environment (B2B or B2C)
• Prior experience in training coordination is a PLUS
• Strong customer service skills
• Be well spoken and able to assist clients over the phone
• Ability to conduct webinar training sessions with the use of webcam
• Develop expertise in and maintain current knowledge of product, and trainings processes
• Willingness to learn new technologies

Why is Mvix such an exciting place to work?

• Our clients range in size from small, to Fortune 100
• We serve 11 industries - no day is the same!
• Partnerships with companies like LG, Sony, and BrightSign keep us learning and cutting edge
• We encourage (and want) creative thinking and solutions from you!
• We work as a team, but promote the individual
• Company events on a frequent basis
• Can you take the monthly pool, air hockey, or trivia trophy?

Benefits include:

• Generous PTO, sick leave and holidays
• Health and dental insurance
• Ongoing certification opportunities
• Competitive 401k match
• Flexible hours (no weekend/overnight shifts)
• Gym membership reimbursement
• Company-funded professional development
• Life insurance
• Short-term disability insurance

Did we mention a pet friendly environment?

If you're interested in joining our team, please apply at our Careers Page. You can also Download the Mvix Interview Guide to start getting ready - we look forward to speaking with you soon!