Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Representative

NAPA Auto Parts - Genuine Parts Company

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Job Duties

  • Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
  • Orders items to ensure appropriate inventory levels are maintained for customers.
  • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
  • Determines the most cost effective shipping method for customer orders.
  • Partners with Account Representatives to ensure customer satisfaction.
  • Expedites backorders. May pull inventory and prepare order for shipment to customer.
  • May handle customer returns.
  • Performs other duties as assigned.

Education & Experience

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.

Knowledge, Skills, Abilities

  • Reliability, organization, and attention to detail required.
  • Strong communication skills including written, verbal, and listening.
  • Ability to multi-task and time management skills required.
  • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
  • Product knowledge is preferred.

Licenses & Certifications

Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

Company Information

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Genuine Parts
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Roanoke, VA vacancy
  • $750 per week

     ...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for administrative assistant... 
    Suggested
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Roanoke, VA
    12 hours ago
  •  ...Randstad in partnership with The Hanover Insurance Group are actively seeking multiple Rating Specialists to join their Commercial Lines Service Operations team on a temp to hire basis. The Hanover Insurance Group is an industry leading Property & Casualty Insurance Co. with... 
    Suggested
    Temporary work

    Randstad

    Salem, VA
    3 days ago
  • $790 per week

     ...Searching for a customer service job? Before you apply — this pays you to share your opinion, not answer phones. No customer service experience needed. Focus Group Panel is real market research — actual companies paying for honest feedback on their products and services... 
    Suggested
    Full time
    Part time
    Remote work

    Focus Group Panel

    Roanoke, VA
    1 day ago
  •  ...Michaels Stores in Salem, NH is seeking a friendly Store Associate to help customers find products, provide fast checkout, and support daily store operations. You will engage shoppers on Rewards and Private Label Credit Card enrollments, assist with Buy Online Pickup in... 
    Suggested

    Michaels Stores

    Salem, VA
    1 day ago
  • $20 per hour

     ...introducing homeowners to our window and door services, starting conversations, and scheduling in-home consultations for interested customers. This role is ideal for someone who:...  ...daily activity using a tablet/iPad Represent the company professionally and positively... 
    Suggested
    Bi-weekly pay
    Full time
    Part time
    Summer work
    Seasonal work
    Shift work
    Weekend work

    Renewal by Andersen of Central Virginia

    Roanoke, VA
    3 days ago
  •  ...seeking multiple Rating Specialists to join their Commercial Lines Service Operations team on a temp to hire basis. The Hanover Insurance...  ...Technicians to deliver a timely and accurate product to customers, agents and insureds. Rates and issues using automated methods... 
    Permanent employment
    Temporary work
    Work experience placement

    Randstad

    Salem, VA
    10 days ago
  •  ...you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional... 
    Part time
    Start working today
    Local area

    U-Haul International, Inc.

    Roanoke, VA
    3 days ago
  •  ...Responsibilities: Answers incoming phone calls from customers and assists call or routes call to...  ...and ensures that all calls meet Service Experts’ standards Handles and resolves...  ...inquiries with The Customer Service Representative handles customer service requests, appointment... 
    Work at office

    2240 Service Experts Heating & AC LLC

    Roanoke, VA
    3 days ago
  • $16 per hour

    Job description Successful applicants will promote a positive customer experience by facilitating the prompt, professional handling of client inquiries and service requests. This position provides opportunity for advancement to other roles. Responsibilities You will need... 
    Hourly pay
    Full time
    Work at office

    Ostrom Electrical Plumbing Heating & Air

    Roanoke, VA
    3 days ago
  •  ...you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional... 
    Start working today
    Night shift
    Day shift

    U-Haul

    Roanoke, VA
    3 days ago
  •  ...Awesome Opportunity to Jumpstart Your Career in Banking! A large, established financial services organization is seeking Customer Service Representatives to join its team in Roanoke, Virginia. This is an excellent opportunity for someone looking to get their foot... 
    Weekend work
    Weekday work

    Talent Bridge

    Roanoke, VA
    3 days ago
  • $15 per hour

     ...Automotive Customer Service Representative Automotive Customer Service Advisor - Starting at $15.00/hr. plus incentives! Full Time and Part Time No experience necessary! What You'll Do: -Act as a trusted adviser to our customers, evaluating their needs and... 
    Full time
    Part time
    Afternoon shift

    VIOCF

    Roanoke, VA
    12 hours ago
  • $45 per hour

     ...ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and...  ...big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home... 
    Hourly pay
    Weekly pay
    Extra income
    Temporary work
    Part time
    For contractors
    Seasonal work
    Remote work
    Work from home
    Flexible hours

    GL1

    Salem, VA
    12 hours ago
  • $18 - $22.12 per hour

     ...Associate Customer Service Representative Wells Fargo is seeking an Associate Customer Service Representative in Chief Operating Office - Operations. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role, you will:... 
    Work experience placement
    Work at office
    Monday to Friday
    Shift work

    Wells Fargo

    Roanoke, VA
    2 days ago
  • $40k - $50k

     ...Customer Service Sales Representative We are seeking a highly motivated Customer Service Sales Representative with a demonstrated ability to effectively sell material handling products and customer service systems. The ideal candidate will possess strong technical selling... 
    Weekly pay
    Work at office
    Remote work

    Coric Industries LLC

    Roanoke, VA
    2 days ago
  •  ...Account Representative I Colonial Chemical Solutions, Inc. (CCS), a leading independent chemical distributor throughout the United States, focuses on customer service, sustainability, and innovative solutions for our business partners. Colonial Chemical Solutions, Inc... 
    Temporary work
    Work at office

    Colonial Group

    Roanoke, VA
    1 day ago
  • $5,000 per month

    Summary Under limited supervision, the Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services... 
    Contract work

    Motion

    Roanoke, VA
    3 days ago
  •  ...Customer Service Representative As a Customer Service Representative with Betsy Thomas State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills... 
    For contractors

    Betsy Thomas - State Farm Agent

    Roanoke, VA
    3 days ago
  • $21 per hour

     ...Sales Development Representative The Sales Development Rep-2 (SDR-2) is responsible for executing on initial steps associated with the...  ...the SDR will: Research and build call sheets of targeted customers in the market by leveraging tools like Linked In and resources... 
    Internship

    TEKsystems

    Roanoke, VA
    1 day ago
  •  ...Pharmaceutical Sales Representative We are seeking driven, capable, vivacious as well as positive sales account reps to build out and lead the product launch of a few new and innovative pharmaceutical products. The Pharmaceutical Sales Rep will be the primary selling... 
    Local area
    Immediate start

    Prism Biotech, Inc

    Roanoke, VA
    2 days ago
  • $42.4k - $47.4k

     ...Account Representative (Hybrid) As an Account Representative, you will enter a two-year training...  ...: Cultivate strong relationships with customers in a designated territory to understand...  ...-savings ability when supporting and servicing them in the field. Requirements... 

    Kimball Midwest

    Roanoke, VA
    2 days ago
  • $50k - $65k

     ...team member, you will build and develop customer relationships within the community to...  ...needs, and market appropriate products and services. As an Agent Team Member, you will...  ...(outside sales or inside sales representative, retail sales associate, or telemarketing... 
    Hourly pay
    For contractors
    Relocation package

    Jacob Lewis - State Farm Agent

    Salem, VA
    4 days ago
  •  ...Company: Protos Security Job Title: Service Agent Reports To: Service Manager...  ...quality services, responds appropriately to customer inquiries, verifies and corrects vendor...  .... Meets regularly with client representatives for status updates and addresses any actual... 
    Work at office

    Protos Security

    Roanoke, VA
    12 hours ago
  • $18 - $20 per hour

    Randstad is looking for CUSTOMER SERVICE REP in Roanoke, VA who is responsible for handling high-volume inbound customer service inquiries and complaints regarding consumer lending and credit card profiles. The role requires simultaneous multi-system navigation. Shift... 
    Hourly pay
    Permanent employment
    Temporary work
    Work experience placement
    Shift work
    Weekend work
    Weekday work

    Randstad

    Roanoke, VA
    1 day ago
  • Benefits Bonus based on performance Competitive salary Paid time off Role Description As a Customer Service Representative with Ellis Redford State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance... 

    Ellis Redford - State Farm Agent

    Roanoke, VA
    3 days ago
  • $12 per hour

     ...love interacting with people and making someone's day better? Are you enthusiastic about helping others and looking for a customer service job where your attitude, effort, and personality truly matter? If so, our Part Time Customer Service Associate (CSA)... 
    Hourly pay
    Daily paid
    Part time
    Flexible hours
    Day shift
    Afternoon shift

    Zips Car Wash

    Roanoke, VA
    4 days ago
  •  ...Lincare, a leading provider of oxygen and DME, is seeking Remote Customer Service Representatives to join our Customer Support Center. Multiple shifts are currently available to accommodate various schedules. As a representative, you will help patients and providers,... 
    Remote work
    Work from home
    Shift work

    Lincare

    Roanoke, VA
    3 days ago
  • $15 - $23 per hour

    Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and... 
    Hourly pay
    Full time

    Petco

    Roanoke, VA
    3 days ago
  • $13 - $16 per hour

    Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness... 
    Hourly pay
    Full time
    Flexible hours

    Ace Hardware

    Roanoke, VA
    1 day ago
  • $14 - $21 per hour

    Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering... 
    Hourly pay
    Full time
    Shift work
    Weekend work

    Goodwill

    Roanoke, VA
    12 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!