ServiceNow Developer

ServiceNow Developer

Windsor Mill, MD
6 Months


No C2C at this moment, any visa works

Candidates must be able to convert temp to perm after 6 Months with no visa restrictions
1. Custom Table and App Development within ServiceNow
2. HTML, JavaScript, jQuery, CSS, Angular JS
3. Excellent communication skills with the ability to work on a geographically dispersed scrum team.


The ServiceNow Developer is responsible for ongoing development, maintenance and support of the ServiceNow (a provider of enterprise service management (ESM) software) application, including but not limited to designing work processes and workflows, developing applications and code, optimizing packaged application code performance, maintaining code, and providing support.


This position is responsible for ServiceNow projects as a developer, analyst, implementer and reviewer and consults on technologies, environments, and other IT Services decisions related to the hosting and/or development of the overall portfolio of internal tools applications assigned to this team.


This position shares responsibility for ServiceNow application strategy and operations, manages changes, mentors and assists other team members with process design and enhancement. Translates business requirements into well-designed applications while balancing user and business needs, technical competencies, industry developments and time constraints. Documents proposed solutions through technical diagrams. Works with users and technical staff to resolve problems and responds to suggestions for improvements and enhancements. Participates in developing user manuals.


Responsible for development of different personas based on who is logged into the application.


Required Qualifications:
• Proven consulting experience as a key technical resource leading the development and delivery of ITSM solutions in client environments.
• Minimum 3 years of implementing ServiceNow ITSM modules as a technical resource
• Knowledge of ITIL, minimum foundation level, ideally higher.
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working in a SaaS environment.
• Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies.
• Active listener, respecting others' point of view and takes ownership of contributing the required input whilst demonstrating strong communication skills (written, interpersonal and presentational)
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership in solving business processes and/or technical problems during project delivery
• Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity.
• Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles.
Work Environment
Fast-paced scrum team that is geographically dispersed through the country.


Importance of Communication Skills
Very


Nice to Have Skills
Healthcare or Government experience