Service Engineer

Job Title: Service Engineer

Location: Los Angeles, CA (Remote)

Employment Type: Contract (12 months)

Industry: Manufacturing

Compensation: $35.00-$40.00 /hr. 

Schedule: 40 hrs/Week. - (1 st shift)

About the Opportunity:

• We're looking for a technically minded professional to join a field-based service team, beginning with a focused assignment to become a subject-matter expert on a new service management platform. 
• You'll help Customer Service Engineers adopt the system, provide hands-on support during the transition, and have the opportunity to progress into a Customer Service Engineer role following the successful completion of the hyper-care phase.

Why You'll Love Working Here:

• Supportive, team-driven culture that values collaboration, transparency, and accountability.
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
• People-first environment that encourages employees to bring their authentic selves to work.
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.

Why This Opportunity is Exciting:

This role offers the opportunity to join a company that prioritizes both people and performance-where your contributions directly impact client success while providing you with room to grow and develop professionally. 

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider- we help companies compete for talent. With experience across industries worldwide, we partner with clients, listen to their needs, and design talent solutions that deliver the business outcomes they want. We draw on decades of experience to provide contingent staffing, direct placement, executive search, and workforce services worldwide.

Sound like a good fit?

TODAY

What You'll Do:

• Become a subject-matter expert in the PACE platform, supporting engineers with documenting work, tracking parts, recording time, and managing service-related activities.
• Coach and support Customer Service Engineers across assigned zones and regions to build confidence and proficiency with the new software.
• Provide hands-on support during the 30-90-day hyper-care period following the full platform launch, helping ensure a smooth and successful transition.
• Service, install, maintain, modify, and troubleshoot a range of diagnostic imaging equipment at customer sites across your assigned metro area.
• Represent the organization professionally as a customer-facing field engineer, with flexibility to work varying shifts and overtime when business needs require.

Job Requirements

What You'll Bring:

• Associate Degree.
• 2+ years of military experience.

What Sets You Apart:

• Biomedical, med tech, or similar hands-on technical experience.
• Good technical/electrical background.
• Good customer communication skills; ability to interact directly with clients.
• Technical acumen - ability to understand software, support peers, and troubleshoot.
• Ability to repair/diagnose equipment and perform technical issue resolution.
• Team-oriented mindset; works well with cross-functional teams.
• Ability to lead training on software updates for peer groups.
• Imaging service experience (military or private sector).
• Experience working in biomedical or hospital environments.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check.
• Candidate will need to travel as needed
• Travel will involve traveling to certain client locations for training sessions.

After you , you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

By ing for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may . Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy | Acara

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.