Manager, Learning Experience Design (Leadership)

The Ideal Candidate is… A thoughtful and experienced people leader: You include, empower and inspire a team of Learning Experience Designers. You use your vast knowledge of leadership theory and design best practices to guide and mentor your direct reports to deliver impactful learning journeys for current and future leaders. You excel at leading a future-ready design workforce, intentionally fostering capabilities around the infusion of artificial intelligence tools into creative and operational workflows. A strategic portfolio manager: You own the intake and prioritization of learning design initiatives for our enterprise leadership programs. You work closely with program leads and department leadership to align your team’s efforts to areas of greatest leverage and business impact, creating clear project roadmaps that provide line of sight to partners. A human-centered learning expert: You leverage evidence-informed adult learning models, methods and modalities to guide your team in creating effective experiences. You champion designs that span all delivery modes (digital, video, classroom, virtual classroom, mobile, social) tailored specifically for leadership development. A modern product strategist: You possess the ability to use a product mindset to iterate and improve learning based on data. You treat learning solutions as dynamic products rather than static events, continuously leveraging qualitative feedback, engagement analytics, and organizational health metrics to optimize learning outcomes. A collaborative partner: You possess a strong leadership presence and the ability to communicate with leaders across all levels of the organization. You partner seamlessly with business leaders and HR partners to conduct needs assessments that identify the critical learning needs of our leaders. An operational systems thinker: You build well-managed infrastructure to ensure learning design output is consistent with organizational guidelines and meets a high standard of learning excellence. You operate as a strategic thought partner to learning leaders across Capital One to ensure enterprise offerings align with the needs of the job family and line of business teams. Here’s what you need to be successful: Applied adult learning expertise: Deep expertise in how adults learn in a large, matrixed organization, backed by hands-on experience designing and developing learning journeys across all modalities. Ownership and agility: The ability to work both independently and collaboratively, operating effectively in ambiguity to translate high-level leadership development needs into structured, actionable learning solutions. Innovation and advocacy: A strong connection to the learning and development field. You continually research, evaluate and share relevant market, industry and landscape trends to create customer-grade learning experiences and influence stakeholders to adopt innovative tools for rapid development. _ Capital One will not sponsor a new applicant for employment authorization for this position. _ Basic Qualifications High School Diploma, GED, or equivalent certification At least 3 years of people leadership experience At least 5 years of experience designing and developing learning experiences across digital and in-person learning and development environments Preferred Qualifications 5+ years of experience as a people leader leading Design teams 7+ years of experience as a learning experience designer building and designing learning experiences across digital and in-person learning environments McLean, VA: $134,400 - $153,300 for Learning Manager Richmond, VA: $122,100 - $139,400 for Learning Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One’s recruiting process, please send an email to View email address on click.appcast.io Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). #J-18808-Ljbffr Capital One