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Remote IT Service Delivery Lead | SLA Champion & Coach

Effortless Office

New York, NY
  • Remote job

Effortless Office is hiring a Service Delivery Team Lead to oversee and enhance technical support operations. This remote role involves mentoring technicians, ensuring SLA compliance, and driving quality assurance improvements. Candidates should have a Bachelor's degree, 3+ years of support experience, and strong leadership skills. Benefits include health insurance and opportunities for career growth, making this position ideal for those passionate about client experience. #J-18808-Ljbffr Effortless Office

Vacancy posted 2 days ago
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