Engineer - Resort

Job Description

Job Description

JOB OVERVIEW :

Under general direction of the Facilities Manager, preserve the good condition and functionality of the Shangri La properties. Perform maintenance tasks of great range in a variety of conditions. Uphold a professional manner with a practical mind and attention to detail. The goal is to maintain the buildings and common areas in the best possible condition.

REPORTS TO : Assistant Director of Engineering

ESSENTIAL JOB FUNCTIONS:

• Survey buildings and repair mechanical systems to ensure they are consistent with expectations.
• Perform maintenance of electrical systems (replace light bulbs and sockets, clean and repair circuit breakers panels, etc.)
• Assist in the setup of ventilation, refrigeration, and other systems and conduct repairs when necessary.
• Maintain heating, electrical, and plumbing systems to ensure functionality.
• Inspect alarm systems (fire, burglar, etc.) and schedule repairs when needed.
• Undertake activities of immediate pest control such as spraying insecticide.
• Conduct general upkeep procedures (painting, caulking, touch up, flowerbeds, and any other upkeep as need on the properties).
• Using power tools, common appliance knowledge, and any other devices as needed.
• Giving responses to all guests in an effective and prompt manner.
• Keep all mechanical, electrical, and storage areas neat and orderly.
• Carrying out a consistent preventative maintenance program on the properties.
• Guarantee that projects are all promptly accomplished and in line with deadlines.
• Engage in a flexible work schedule.
• Ensure that guest safety is top priority in inclement weather (snow and heat).
• Snow removal either by manual removal or by machine.
• Able to work in all conditions (extreme cold, extreme heat, wet conditions).
• Assist in on-the-job training of newly hired facility technicians.
• Act as an on-call person when needed.
• Perform pool duties as necessary.
• Any other duties as required.

Minimum Qualifications:

Education and Experience: 1-year experience in maintenance in a commercial environment. No felony or theft convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, and provide a valid driver's license.

REQUIRED SKILLS AND ABILITIES:

• Basic understanding of electrical, HVAC, plumbing, etc.
• Working knowledge of all types of tools.
• Exhibit dexterity in the understanding of computer programs.
• Pleasant demeanor and the ability to interact with all types of guests.
• Ability to manage stressful situations.
• Strong critical thinking skills.
• Flexible schedule.
• Valid Driver
• A working form of communication (cell phone, landline, etc.)

Physical Demands:

• While performing duties of this job, the team member regularly is required to stand; use hands to finger or feel; reach with hands and arms; and talk or hear. The team member occasionally is required to climb or balance; stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 25 pounds.

Work Environment:

• Evening, Graveyard, Holiday and/or Weekend work may be required. Extended hours and irregular shifts may be required.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, always, an "at will" associate.

Must be able to pass a background check.