WMS System Specialist

WMS System Specialist

Bridgeport

WMS System Specialist / Subject Matter Expert (SME) is the primary source of knowledge in all areas of WMS configuration, operation and support and is responsible for providing on-site level 1 support. Principal Accountabilities include configuring WMS system to meet business processes, serving as the single point of contact and liaison between customer, operations and Contract Logistics IT, providing level 1 support to analyze, troubleshoot and resolve WMS issues where possible; escalating to IT Support when necessary, clearly documenting details of WMS issues including steps to recreate the issue when escalation is required, knowledgeable of IT infrastructure hardware such as RF handhelds, vehicle mount RF, printers, workstations and other IT equipment associated with WMS systems, assisting training new hires on WMS, participating in cross-functional improvement projects, clearly documenting and communicating system change requests, ensuring adherence to WMS best practices per defined standard operating procedures and work instructions, pursuing continuous personal and organizational improvements, maintaining a high level of quality in work performed, maintaining a clean and safe work environment, following all SOP and safety guidelines, demonstrating knowledge and understanding of business operations, possessing excellent inter-personal and communication skills, and performing all other duties deemed necessary to support the WMS system and operation.

The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment includes assignment complexity, accountability, impact of decisions, working relationships, and scope. Knowledge and Skills include solid interpersonal and analytical skills, good organizational and administrative skills, good interpersonal communication skills, both oral and written, a Bachelor's degree or equivalent strongly preferred, knowledge of MS Office systems required, warehouse management system experience required, knowledge of warehouse operations best practices, and generally prefer 1-4 years of related experience. For this position, the expected base pay range is $70,000.00 – $80,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io.