DME Collections Specialist II

Durable Medical Equipment Collections Specialist II The Impact You'll Make in this Role Analyzing and reconciling accounts receivable and order entry exceptions to support accurate invoicing and payment resolution Investigating and resolving discrepancies related to medical insurance payments, credits, overpayments, duplicate payments, and service or supply adjustments Supporting timely collection activities within Solventum's business practices and time‑sensitive guidelines Communicating with payers, insurance providers, customers, and patients, as needed, to resolve account issues Maintaining accurate documentation and supporting compliance with applicable payer, government, and business requirements Your Skills and Expertise High School Diploma/GED or higher from an accredited institution Four (4) years of experience performing medical insurance collections AND Experience analyzing and resolving accounts receivable discrepancies Experience with payment reconciliation, credits, overpayments, duplicate payments, or refund‑related scenarios Basic accounting knowledge, including understanding of debits, credits, payments, and adjustments Experience using Microsoft Excel, Microsoft Word, and computer‑based systems to manage account information Additional qualifications that could help you succeed even further in this role include: Experience with Durable Medical Equipment, medical billing, healthcare accounts receivable, or payer follow‑up Experience working with government and/or commercial insurance payers Strong written and verbal communication skills, including the ability to communicate professionally with payers, customers, and patients Strong organization, problem‑solving, and follow‑up skills Ability to maintain confidentiality and discretion in business relationships and exercise sound business judgment Additional Requirements In this role, you may be required to enter healthcare or other third‑party facilities. Those facilities may require certain licenses, vaccinations, or other credentials. Solventum may share your information with the relevant providers for compliance with applicable law. Work location: Remote – United States Relocation Assistance: Not authorized Supporting Your Well‑being Solventum offers many programs to help you live your best life—both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only: The expected compensation range for this position is $45,360 – $62,370, which includes base pay plus variable incentive pay, if eligible. Additional information is available at Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. #J-18808-Ljbffr Solventum