Manager of Operational Excellence - Remote (Eastern/Central US)
Crossroads Treatment Centers
Seattle, WA
- Remote job
- # Manager of Operational Excellence - Remote (Eastern/Central US)Applyremote type: Remotelocations: Greenville, SC: Raleigh, NC: Washington, DC: Pittsburgh, PA: Charlotte, NCtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-104694## **Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**## ## ## Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.# ***Day in the Life of a Manager Operational Excellence***# ## The Manager of Operational Excellence is responsible for driving operational performance improvement across Crossroads Treatment Centers through structured, data-driven initiatives focused on growth, efficiency, and execution excellence. This role partners closely with regional and functional leadership to assess operational performance, identify root causes of underperformance, and implement targeted strategies that improve census growth, operational efficiency, financial outcomes, and care delivery execution.## The Manager will lead deep operational diagnostics, develop sustainable process improvements, and establish accountability mechanisms that ensure measurable and lasting results. Success in this role requires strong analytical and problem-solving capabilities, operational credibility in the field, and the ability to translate complex data into actionable strategies and disciplined execution.* ## Analyze key performance drivers, including census trends, intake conversion, discharge patterns, provider productivity, scheduling utilization, revenue cycle performance, and cost structures.* ## Identify emerging operational risks and proactively implement mitigation strategies to minimize disruption and maintain organizational performance.* ## Lead change management efforts to support adoption of new operational processes, technologies, and performance initiatives across Crossroads centers.* ## Conduct root cause analyses to uncover underlying operational issues and develop sustainable corrective action plans.* ## Drive accountability through routine performance scorecards, operational reviews, and metric-based management practices.* ## Recommend and implement process automation opportunities to improve operational efficiency and reduce administrative burden.* ## Ensure operational practices align with organizational policies, regulatory requirements, and quality standards.* ## Analyze key performance drivers, including census trends, intake conversion, discharge patterns, provider productivity, scheduling utilization, revenue cycle performance, and cost structures.* ## Mentor and support operational leaders in developing performance improvement capabilities and operational best practices.* ## Assist in the integration and operational stabilization of newly acquired clinics, programs, or service expansions.* ## Collaborate with technology and analytics teams to enhance data visibility, reporting accuracy, and operational insights.* ## Develop executive-level presentations, business cases, and operational summaries to support strategic planning and leadership decision-making.* ## Design and implement structured performance improvement initiatives with defined timelines, measurable outcomes, and clear accountability.* ## Develop scalable playbooks, SOPs, and operational documentation that strengthen organizational discipline and support continued growth.* ## Champion a culture of continuous improvement, operational excellence, and accountability throughout the organization.# ***Schedule & Locations***## *This role will be remote but will travel on average quarterly to corporate office (Greenville, SC) or as needed for projects.*# ***Education and Requirements**** ## Bachelor’s degree required* ## PMP certification highly preferred* ## MBA, MHA, MPH, or related field preferred* ## 3-6 years of healthcare operations experience required (in a similar role with a healthcare company- management consultant, project manager, program manager, process manager)* ## Eastern or Central Time Zone* ## Experience working with private equity firms or within a private equity-backed organization highly preferred.# ***Benefits Package**** ## Medical, Dental, and Vision Insurance* ## PTO* ## Variety of 401K options including a match program with no vesture period* ## Annual Continuing Education Allowance (in related field)* ## Life Insurance* ## Short/Long Term Disability* ## Paid maternity/paternity leave* ## Mental Health Day* ## *Calm* subscription for all employees
- J-18808-Ljbffr Crossroads Treatment Centers
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Manager of Operational Excellence - Remote (Eastern/Central US) in Seattle, WA vacancy
$155.25k - $359.38k
...who want to grow with us. If you want to be... ...Healthcare Payer/Provider (Remote - Eastern/Central Region US to join our... ...that enhance operational efficiency, accelerate... ...expansion initiatives Manage a $5M+ portfolio ,... ...while balancing delivery excellence with growth...Remote workTemporary workWork at officeFlexible hoursNTT DATA Americas, Inc.
Charlotte, NC1 hour ago- ...Mid-Market Account Manager Octave is seeking a Mid-Market... ...join our team. Based in the Eastern or Central US, the Mid-Market Account Executive... ...drive deals to close. ~ Excellent communication, negotiation,... ...lifecycle - Design, Build, Operate and Protect - where...Remote jobContract work
$155.25k - $359.38k
...who want to grow with us. If you want to be... ...Healthcare Payer/Provider (Remote - Eastern/Central Region US to join our... ...that enhance operational efficiency, accelerate... ...expansion initiatives Manage a $5M+ portfolio ,... ...while balancing delivery excellence with growth...Remote workTemporary workWork at officeFlexible hours$20k
...Executive, Mid-Market - Hunter - Eastern or Central US Atlanta - Remote Rithum is the world's most trusted... ...to accelerate growth, optimize operations across channels, scale product offerings... ...does not carry ongoing account management or expansion responsibilities...Remote work$98k - $147k
...culture rooted in integrity, excellence, and people‑first values,... ...is hiring a Project Manager, Operations, who is responsible for leading... ...position may work fully remotely from any US-based location, provided they are able to work Central or Eastern Time hours. All work must...Remote workFull timeTemporary workWork at officeOverseasFlexible hours$85k - $95k
Senior Marketing Operations Manager (Platform and Automation) *... ...This position is fully remote/home based.... ...UK and the following US states: FL, IL, MA, MD... ...functionally, this position is central in enabling high-performing... ...workflows. Excellent collaboration skills with...Remote jobTemporary workWork from homeHome office$145k - $160k
...Senior Enterprise Account Executive, Central US (Remote) Remote - Central US Via is on a... ...side-by-side with cities and private operators to define what great mobility looks like... ...high degree of responsibility. An excellent team player; you're a meaningful individual...Remote jobLocal area$85k - $110k
...Enterprise Account Executive, Eastern US Via is using technology... ...own market. This is a remote-first role based in the US... ...degree of responsibility. An excellent team player; you're a... ..., data-scientists, product managers, operations specialists, marketers, transit...Remote workWork at officeLocal area- ...experienced Resource Manager to drive strategic allocation... ..., engineering, and operations functions. This role is central to ensuring our people... ...: The role is remote for individuals residing in the Central or Eastern Time Zone (Continental US). Travel is required when...Remote workFor contractorsWork experience placement
Presidio
Tampa, FL4 days ago - ITS Customer Success Manager - Central US Join to apply for the ITS Customer... ..., Canada, as well as operations in Germany, Serbia and the... ...drive succes s. This is a remote-first role supporting customers... ...processes and people around you.Excellent verbal and written...Remote workFull timeWeekend work
$60k - $70k
...Hotels & Resorts is now seeking a Manager, Franchise Sales - Eastern US to join our team at the Remote in Atlanta, GA location in... ...teams and external stakeholders. Excellent organizational skills.... ...additional paid days off as business operations and the calendar permit (e.g....Remote workFull timeTemporary workLocal areaWorldwide$50k
...0 Million - $1 Billion) - Eastern US Atlanta - Remote Rithum is the world's most... ...growth, optimize operations across channels, scale product... ...strategic accounts. Build and manage a robust pipeline through... ...Rithum's platform as the central infrastructure enabling...Remote work$86.2k - $130.27k
...Service Manager For Thermo King Marine Platform Be a part of our... ...to put the planet first. For us at Trane Technologies, and through... ...product portfolio across the Eastern United States and Canada! In... ...-solving, and leading service excellence in a dynamic global business....Remote jobHourly payWork from home- ScaleOps in New York is seeking a high-energy Operations Manager to oversee their US operations. In this role, you will manage end-to-end HR operations... ...will have over 4 years of operations experience, excellent communication skills, and the ability to thrive in fast...Remote job
$108.6k - $180k
...Dairy, NA Location: US Home Office on... ...US Place of work: Remote We’re #hiring for... ...Sales NA TTH and will manage a sales and... ...or in the Midwest (eastern and central time zones) of the... ...environment. Must excel in managing complex... ...Euronext Amsterdam, with operations in almost 60...Remote workWork from homeWorldwideHome officeFlexible hours- ...Territory Manager - Neurovascular Medical Device - US Market Territory Manager - Neurovascular... ...US Market Location (Remote) Candidates must be... ...considered. West / Central - Up to 75% travel The... ...environments, ensuring systems are operational and meet clinical...Remote workContract work
- Operations Manager - Electrical Construction | (Remote, US) Gryphon Oakwood are currently partnered with a leading electrical construction company to find an Operations... ...projects and teams, focusing on operational excellence and project delivery. Key Responsibilities: Lead...Remote jobFor contractorsFor subcontractor
- ...Team The Global People Operations Team is the... ...administration to policy management. By partnering closely... ...maintaining the operational excellence that allows our business... ...operations across the US. This is a high‑impact... ...states where Miro has remote employees. Translate...Remote workWork from home
$140k - $150k
...Enterprise Account Executive (Eastern US) Workato delivers... ...ranked us the #1 best company for remote workers About the Role... ...and annual sales targets Manage pipeline with precision and deliver... ...of ownership Comfortable operating in a dynamic, fast-paced environment...Remote workFlexible hours$50k
...Specialist - Sales - US Remote - Eastern Region Join to apply... ...features. Summary Role operates remotely, but... ...United States (Eastern or Central Time Zones). Do you love... ...customer support. Manage an inbound phone queue... ...communication skills. Excellent problem solving and troubleshooting...Remote jobFull timeLocal areaWork from homeFlexible hours- People Operations Manager - (Remote - US) People Operations Manager - (Remote - US) Get AI-powered advice on this job and more exclusive features.... ...perfect for someone who is passionate about operational excellence, people-centric policies, and making data-informed decisions...Remote jobFull timeWorldwide
- ...CTOS™, the Counter Threat Operating System. CTOS... ...automated workflows and managed operations. Founded by... ...Vice President of Sales (US‑East) is the executive... ...Advisory to ensure technical excellence throughout the sales cycle... ...programs, and more. #J-18808-Ljbffr Remote JobsRemote jobTemporary workFor contractorsLocal areaFlexible hoursShift work
$50k
...while this role will operate remotely, it is required... ...candidate resides in the Eastern region of the... ...in Eastern or Central Time Zones. * Do... ...and written) You excel with problem solving... ...in account management, sales, advertising... ...characteristics that make us human: race, age,...Remote jobPermanent employmentFull timeLocal areaWork from homeFlexible hoursShift workWeekend workWeekday work$117.5k - $218.3k
Job Description Summary The Manager, Operational Excellence supports the Head of Operational Excellence in... ...professionally and personally. Join us, the future is ours to shape! Position... ...work up to 50% of their monthly workday remotely. This role will not have the ability...Remote workFull timeWork at officeRelocation packageFlexible hours$90k - $112.5k
...Operational Excellence and Training Lead Are you interested in being part of an innovative team... ...report to the CORE OS Leader and work remote. 100% Remote role. Key Responsibilities... ..., and recordkeeping Maintain a centralized training calendar for onboarding, refreshers...Remote workAll shiftsFlexible hoursWestinghouse Electric Company
United States4 days ago- ...believe our internal operations should run the... ...Sales Operations Manager to partner closely... ...permanently, and the Central region on an... ...peers and centres of excellence. Curiosity for AI... ...working, enables us to purposefully come... ...flexibility to work remotely for part of the...Remote workInterim roleLocal area
$30 - $37 per hour
Contract Enterprise Customer Success Manager (Remote - US Central / East) Contract Enterprise Customer Success Manager (Remote - US Central / East... ...initiatives Proficiency with Salesforce and CRM tools Excellent written and verbal communication, comfortable engaging with...Remote jobHourly payFull timeContract workWorldwideFlexible hours- Partner Sales Operations Manager US - Remote About Certinia Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers... ...In This Role Proficiency in SFDC Expert‑level Excel Microsoft Office Suite proficiency is an essential skill....Remote workWork at office
$200k - $275k
...Account Executive (Accounts $50 Million - $1 Billion) - Central US Dallas - Remote Rithum is the world's most trusted commerce network, accelerating... ...retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance...Remote work- ...solutions help Infrastructure operators and industrial companies to... ...business across Central and Eastern Europe. As this is a greenfield... ...Experience selling geospatial, remote sensing, drone or satellite... ...Understanding of vegetation management, pipeline integrity or...Remote workContract workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Manager of Operational Excellence - Remote (Eastern/Central US). Be the first to apply!
