Assistant Network Administrator

Assistant Network Administrator Provides technical and administrative support to the Network Administrator; monitors, coordinates and oversees daily functions of support staff. Essential Duties and Responsibilities Assist in coordinating the continuous development, operation and maintenance of the WAN/LAN; install software upgrades and enhancements; document work performed. Test, evaluate and enhance network hardware and software; add and delete components as required; configure software and tune hardware for maximum network performance. Assist and perform computer troubleshooting to diagnose network system problems; analyze network computer and peripherals' functionality; identify, locate, resolve and repair problems; document work performed. Assist in overseeing the communications network system; perform maintenance and repairs; troubleshoot techniques and daily system functions. Monitor Network Support Group's operations and procedures, and submit recommendations for improving daily functions of technical systems and staff. Coordinate staff; plan, prioritize and assign tasks and projects. Test, evaluate and enhance server and PC hardware and software; add and delete components as required; configure software upgrades and enhancements; document work performed. Oversee directory structure to maintain local user accounts and system security for e-mail and shared files. Remain current on trends and technology changes; evaluate new hardware, software and related equipment for functionality and fit to current operating environment and user needs. Maintain cooperative working relations with the departments and computer users. Perform other duties as assigned. Knowledge, Skills and Abilities Knowledge of North Slope Borough organization, operations, policies and procedures. Knowledge of principles and capabilities of computer systems, including networked environments and peripheral devices. Knowledge of Local Area Network (LAN) principles. Knowledge of hardware and software troubleshooting techniques. Knowledge of local system access and security guidelines and procedures. Knowledge of specialized software applications which are unique to departments. Skill in exercising initiative to apply effective troubleshooting procedures for computer systems in a networked operations environment. Skill in assessing and prioritizing multiple tasks, projects and demands, and delegating tasks. Education, Experience, Certifications and Licenses Required Associate's Degree in Computer Science, or equivalent. Four years of network computer hardware and software support work experience, or equivalent combination of education and experience. Three years of experience in a customer service environment. Three years of supervisory experience. Ability to pass Security Clearance with the State of Alaska Department of Public Safety Information Network (APSIN) and National Crime Information Center (NCIC) within 60 days of hire. Valid Driver's License from the state where the individual is currently residing; ability to obtain a valid Alaska Driver's License that meets North Slope Borough insurance criteria within 30 days of employment. THE NORTH SLOPE BOROUGH IS AN ALCOHOL AND DRUG FREE WORKPLACE. #J-18808-Ljbffr