Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development
• Health insurance
• Paid time off

ROLE DESCRIPTION:
Ken Magaro - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications. 
• Assist in handling incoming inquiries and maintaining customer records. 
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance eligibility, coverages, policy changes, and billing clarification. 
• Provide excellent customer service and follow up on client needs. 
• Support the team with various administrative tasks and projects.

Qualifications:

• Able to obtain Property and Casualty License- 440
• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Basic computer skills, including Microsoft Office and CRM systems.
• Ability to work in a team environment
• Bilingual - Spanish preferred

BENEFITS:

• Hourly pay plus bonus
• Health benefits
• Paid time off (vacation and personal/sick days) 
• Valuable experience
• Growth potential/Opportunity for advancement within my office