Specialized IT Consultant - Senior (Dynamics 365, Power App, Power Automate, Azure)

Job Title: Specialized IT Consultant Senior (Dynamics 365, Power App, Power Automate, Azure)

Location: Toronto, Ontario

Work Model: Onsite

Duration: 12 months

Extension: 1 Time

Must Haves

• More than 7 years of experience with technical hands-on solutions development, configuration
• MS Dynamics 365 CRM
• MS Power App Portal
• MS Power Automate
• MS Azure Services
• MS Azure Attachment Storage
• Hands-on Experience in designing, developing, integrating and implementation of Azure Storage for Attachment Management with MS Dynamics 365 on cloud
• Hands-on Experience in Designing, Configuring and Implementation of Portal Applications, Including experience with: User Access and Profile Management
• Hands-on Experience in Designing, Configuring and Implementation of Portal Applications, Including experience with: Role Based Data Access Control

Description / Responsibilities / Skills

Description

• ROCS Stabilization post-May 2025 go-live, including Model-Driven Apps (MDA) optimization for case management
• Power Pages Portal development for external stakeholder access
• The consultant will identify and remediate defects, enhance performance, ensure accessibility compliance, and implement stakeholder enhancements

Skills - 70%

• Hands-on experience in architecting and implementing case management solutions using Dynamics 365 Model-Driven Apps, including forms, views, dashboards, FetchXML, business process flows, queues, routing, activity management, and role-based security
• Hands-on experience designing and developing Power Pages Portals with self-service forms, authentication, accessibility compliance, responsive design, Dataverse integration, Azure Blob Storage, App Insights, Key Vault, and SQL optimization
• Hands-on experience designing and developing Azure Logic Apps and Function Apps for system integration and automation
• Hands-on experience with C# plugin development, including synchronous and asynchronous plugins, FetchXML optimization, transaction handling, security impersonation, custom workflow activities, and Plugin Profiler debugging
• Knowledge of ODAS and WCAG 2.1 accessibility standards for MDA forms and Power Pages portals
• Demonstrated experience with KingswaySoft, Oracle-to-Dataverse migration, Azure Blob Storage, and ETL processes

Skills - 30%

• Strong knowledge of and experience with Testing and Quality Assurance Methodologies and best practices
• Strong ability to work under pressure, work with aggressive timelines and be adaptive to change
• Superior verbal and written communication skills
• Demonstrated experience with facilitating workshops and meetings
• Demonstrated experience with OPS Quality Assurance Activities

Deliverables

• Analyze Business Requirements to identify gaps along with recommended solution
• Update/Create Architecture Artefacts (Business Architecture, Logical Architecture & Physical Architecture Artefacts)
• Update/Create Functional Design Documentation for the Solution
• Update/Create Technical Design Documentation for the Solution
• Design, Configure and Implement Enhancement(s) / Remediate Defects for the Case Management System
• Design, Configure and Implement Enhancement(s) / Remediate Defects for the Integration with OPS Service(s)
• Contribute to the Quality Assurance Activities
• Ensuring Compliance with AODA, Ontario Digital Service Design Guidelines, OPS Security Directive (GO-ITS 25.0 General Security Requirements)
• Provide Packaging, Deployment and Migration Strategy for all Cloud Based Environment(s)
• Conduct Knowledge Transfer Session(s) for the CSC Internal Project Team

Experience & Skill Set Requirements

70%

• A. More than 8 years of experience in technical solution development, configuration, and customization, with strong expertise in Model-Driven Apps (MDA), Power Pages Portal, C# plugin development, custom connectors, Power Automate, and case management.
• B. Experience with Microsoft cloud technologies including Dynamics 365 CRM, Power Apps, Power Automate, Power Pages, Azure services, Azure Attachment Storage, Azure Active Directory, Azure DevOps, Key Vault, API Management, Logic Apps, and Power BI.
• C. Hands-on experience in architecting and implementing case management solutions using Dynamics 365 Model-Driven Apps, including forms, views, dashboards, FetchXML, business process flows, queues, routing, activity management, and role-based security.
• D. Hands-on experience designing and developing Power Pages Portals with self-service forms, authentication, accessibility compliance, responsive design, Dataverse integration, Azure Blob Storage, App Insights, Key Vault, and SQL optimization.
• E. Hands-on experience with MDA security and data controls, including RBAC, FLS, role-based access, document management, and secure data handling.
• F. Hands-on experience designing and developing Azure Logic Apps and Function Apps for system integration and automation.
• G. Hands-on experience with C# plugin development, including synchronous and asynchronous plugins, FetchXML optimization, transaction handling, security impersonation, custom workflow activities, and Plugin Profiler debugging.
• H. Hands-on experience with Power Automate workflows and RPA, including approvals, conditional logic, desktop automation, error handling, retry logic, and Dynamics 365 integration.
• I. Knowledge of ODAS and WCAG 2.1 accessibility standards for MDA forms and Power Pages portals.
• J. Experience with third-party / OPS IAM, authentication, security, and encryption tools and services.
• K. Demonstrated experience with KingswaySoft, Oracle-to-Dataverse migration, Azure Blob Storage, and ETL processes.
• L. Hands-on experience with Azure services, data integration, Dataverse and SQL, testing and QA, ALM and DevOps, SharePoint integration, Power BI, monitoring and diagnostics, and security best practices.

30%

• M. Strong knowledge of and experience with Testing and Quality Assurance Methodologies and best practices.
• N. Strong ability to work under pressure, work with aggressive timelines and be adaptive to change.
• O. Superior verbal and written communication skills.
• P. Ability to develop and present new ideas and conceptualize new approaches and solutions.
• Q. Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
• R. Demonstrated ability to work with functional and technical teams.
• S. Demonstrated experience with facilitating workshops and meetings.
• T. Demonstrated ability to participate in a large team and work closely with other individual team members.
• U. Demonstrated experience with OPS Quality Assurance Activities.