Account Manager

Landscapes USA
Account Manager
OKC, OK
Full-time
Salary: $55,000-$65,000 (based on experience)


About Us:
Landscapes USA (LUSA) is an innovative and rapidly growing leader in the commercial landscape maintenance industry. With operations in 7 states and 11 locations, we deliver high-quality service to commercial real estate clients. As we continue our exciting expansion, we're adding to our team and looking for a driven, enthusiastic individual who is eager to grow with us!

Landscape Account Manager

The Landscape Account Manager serves as the primary liaison between clients and field operations, with a strong focus on client retention, portfolio growth, and maintaining high-quality landscapes. This role blends relationship management, sales, and operational coordination to deliver exceptional service and drive account performance.

Key Responsibilities

Client Relationship Management

• Serve as the main point of contact for assigned clients
• Build and maintain long-term relationships through proactive communication
• Address client needs, concerns, and service requests in a timely manner

Property Inspections

• Conduct regular site walkthroughs to evaluate landscape quality
• Identify and address issues such as pests, plant health concerns, and irrigation deficiencies
• Ensure properties meet company standards and client expectations

Sales & Account Growth

• Identify and pursue opportunities for landscape enhancements
• Prepare and present proposals for additional services
• Drive revenue growth within existing accounts

Operational Coordination

• Partner with production teams to ensure efficient scheduling and service delivery
• Communicate client expectations and quality standards to crews
• Monitor work to ensure consistency and excellence

Contract Management

• Manage contract renewals and pricing adjustments
• Develop and negotiate proposals for new and expanded services

Quality & Safety Oversight

• Ensure all work aligns with company quality standards and safety protocols
• Address and resolve any service or safety concerns promptly

Qualifications

Education

• Associate's or bachelor's degree in Horticulture, Agricultural Business, or a related field preferred but not required

Experience

• 3-7 years of experience in landscaping or a related industry
• Proven success in client management, sales, and/or account management

Technical Knowledge

• Strong understanding of plant material, irrigation systems, and landscape maintenance practices

Skills

• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Ability to manage multiple properties and priorities effectively
• Valid Driver's License and clean driving record

Work Environment & Expectations

• Combination of office work and field-based property visits
• Regular travel to client sites within assigned territory
• May oversee field teams and collaborate closely with operations leadership
• Responsible for the overall financial performance and profitability of assigned accounts

What We offer:

• Medical/Dental/Vision plus other benefits
• Paid Time Off & Holiday Pay
• Company phone/laptop
• Company Vehicle