Concierge; Deerfield IL

Senior Living Community Concierge

Deerfield Supportive Living
Deerfield, IL

Schedule: Full-Time | 8:00 AM – 6:30 PM

About the Role

Deerfield Supportive Living is seeking a compassionate, dependable, and resident-focused Senior Living Community Concierge to join our team.

This is a hands-on, non-clinical role focused on helping residents feel comfortable, connected, and supported throughout their day. Our Community Concierge assists residents with everyday needs, provides exceptional customer service, encourages social engagement, and works closely with our nursing, dining, activities, and housekeeping teams to create a welcoming community experience.

If you enjoy helping others, building relationships, and making someone's day a little easier, we'd love to meet you!

What You'll Do

• Provide friendly, attentive support to residents throughout the day

• Escort residents to meals, activities, appointments, and community events

• Assist with meal service, dining room support, and resident hydration

• Encourage residents to participate in activities and social opportunities

• Help residents with non-clinical daily needs while promoting independence and choice

• Assist in maintaining welcoming, clean, and organized resident and common areas

• Respond promptly to resident requests and provide excellent customer service

• Build positive relationships with residents, families, visitors, and team members

• Observe residents and communicate concerns or changes to the nursing team

• Work collaboratively with nursing, dining, activities, housekeeping, and other departments

• Follow community safety, infection control, and resident confidentiality standards

• Assist with additional community needs as assigned

What We're Looking For

• A compassionate, patient, and service-oriented personality

• Strong communication and interpersonal skills

• Dependability and a positive attitude

• Ability to work independently and as part of a team

• Strong organization and the ability to manage multiple responsibilities

• Ability to stand, walk, bend, and lift up to 25 pounds throughout the shift

• Ability to successfully complete required background checks and health screenings

Preferred Experience

Previous experience is helpful, but not required. We welcome candidates with backgrounds in:

• Senior living or assisted living

• Healthcare

• Hospitality

• Customer service

• Activities or recreation

• Working with older adults

CPR certification is preferred but not required.

Why Join Deerfield Supportive Living?

At Deerfield Supportive Living, every team member has the opportunity to make a difference.

As a Senior Living Community Concierge , you'll spend your day building relationships, helping residents stay active and engaged, and creating the warm, welcoming environment our residents call home.

If you're compassionate, dependable, and genuinely enjoy helping people, this could be a wonderful opportunity to begin or continue a career in senior living.

Equal Opportunity Employer

Deerfield Supportive Living is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected classification under applicable federal, state, or local law.