Lead Technical Program Manager
Mastercard
Lead Technical Program Manager
Role Overview
The Lead, Technical Program Manager is responsible for driving complex, cross-functional programs that span multiple teams, products, and organizational boundaries. This role requires exceptional coordination, structured program management, proactive dependency tracking, and strong executive and stakeholder communication. The ideal candidate can align diverse teams around shared outcomes, remove execution barriers, and ensure programs are delivered with speed, quality, and clarity. This role also requires experience working with and testing agentic applications, AI agents, LLM-powered systems, and workflow-based solutions.
Success in this role means consistently delivering complex programs with strong cross-functional alignment, clear accountability, and predictable execution. The Lead, Technical Program Manager brings structure to ambiguity, keeps teams aligned across dependencies, communicates effectively with executive leadership, and ensures that agentic AI and LLM-based initiatives are delivered with quality, rigor, and operational readiness. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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