Peer Health Navigator - Mental Health 270

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare

What You Will Do to Change Lives

The Peer Health Navigator engages and connects members served to mental health, primary care, substance use, and specialty health care services; helps them develop personal health and wellness goals; educates them on how to advocate for themselves and effectively communicate their needs; and supports them in overcoming barriers and building resilience. The Peer Health Navigator supports members served in maintaining a follow-up care plan and developing other self-management skills through a "Modeling - navigator performs task; member served observes, Coaching - member served performs task; navigator coaches, Fading - member served self-directs and manages own healthcare; navigator assist as needed" process. The Peer Health Navigator simultaneously serves as a role model of resilience, recovery, and self-responsibility for their own mental and physical health. They continually promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which the member's point of view and preferences are recognized, understood, respected and integrated into services and self-help programming. Additionally, Peer Health Navigators will respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge.

Shifts Available:

Part-Time | Swing | Shifts: 10:00 AM - 7:00 PM | Days: Saturday and Sunday

Expected starting wage range is $21.05 - $25.38.The full wage range goes up to $29.70. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have)

• High School Diploma or GED required
• Peer Certification must be received prior to hire date and must be maintained throughout employment



• Washington: obtain Certified Peer Counselor (CPC) through HCA prior to hire date and maintained throughout employment and certified by the Department of Health (DOH) as an Agency Affiliated Counselor (AAC) within 60 days of employment.



• Two (2) years' experience or part-time equivalent supporting individuals with behavioral health challenges
• Experience supporting individuals with physical health challenges to navigate the physical health care system
• Experience as a beneficiary of the public Behavioral Health system of care
• Must be at least 18 years of age
• Must be CPR, First Aid, and Crisis Prevention Institute (CPI) certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.
• Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.

• Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)

What's In It For You*

• Paid Time Off and Sick Leave: For Full-Time Employees

• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)

• Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship

• Online University Tuition Discount and Company Scholarships

• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan

• For more information visit:

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

At the Telecare Fern Lodge Behavioral Wellness program, we provide intensive mental health and psychiatric treatment services in a safe, welcoming environment for adults requiring continued time for stabilization and recovery support. At the Telecare Fern Lodge Behavioral Wellness program, we provide intensive mental health and psychiatric treatment services in a safe, welcoming environment for adults requiring continued time for stabilization and recovery support.

We believe recovery starts from within and that our job is to do whatever it takes to provide the support needed on our residents' recovery journeys. Our secure facility includes a full staff of registered nurses, clinicians, peer specialists, and social workers on-call 24-hours a day to provide wraparound support.

Our services are designed using Telecare's Recovery-Centered Clinical System (RCCS). Through the lens of trauma-informed care, this system incorporates evidence-based practices and innovative design components. RCCS focuses on choice-making skills, harm reduction techniques, and strives to awaken the hopes and dreams of the individual. The RCCS emphasizes "no-force first" practices. Staff work with individuals within their cultural dynamic in building independence and self-responsibility in order to foster their recovery and successfully transition them home or to a less restrictive community setting.

A variety of therapies and activities adapted to individual needs and preferences are offered as part of their treatment plan. Services at Telecare Fern Lodge Behavioral Wellness include, but are not limited to:

• Comprehensive evaluation and risk assessment, covering mental health and substance abuse
• Psychiatric assessment and treatment
• Peer support and community group meetings
• Social and recreational activities
• Rehabilitation programming
• Supportive counseling on a group and individual basis
• Medication administration and management (RCCS).

Through the lens of trauma-informed care, this system incorporates evidence-based practices and innovative design components. RCCS focuses on choice-making skills, harm reduction techniques, and strives to awaken the hopes and dreams of the individual. The RCCS emphasizes "no-force first" practices. Staff work with individuals within their cultural dynamic in building independence and self-responsibility in order to foster their recovery and successfully transition them home or to a less restrictive community setting.

EOE AA M/F/V/Disability

*May vary by location and position type

Full Job Description will be provided if selected for an interview.

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.