Director of Residential Services

Director of Residential Services

SafeHouse Denver is the only organization in the City and County of Denver that provides both emergency shelter and non-residential counseling and advocacy services exclusively to adult, child, and youth survivors of domestic violence. Founded in 1977, SafeHouse Denver is deeply rooted in a mission to support survivors in reclaiming their lives.

The Director of Residential Services is a leadership team position responsible for the overall leadership, quality, safety, and daily operations of SafeHouse Denver's residential services. Reporting directly to the CEO, the DORS ensures that residential programs operate safely and effectively, 24 hours a day, seven days a week and that survivors and their children receive welcoming, accessible, trauma-informed, culturally responsive, and survivor-centered services. This position requires a leader who can balance strategic leadership with the day-to-day realities of operating a domestic violence shelter. The DORS leads and develops residential staff and supervisors, oversees service delivery and housing-related programming, ensures appropriate staffing and crisis response, maintains program and funding compliance, monitors outcomes, and collaborates across the organization to respond to the evolving needs of survivors. As a member of SafeHouse Denver's leadership team, the DORS contributes to organizational strategy, culture, planning, risk management, and continuous improvement. This role will rotate with members of the leadership team as on-call executive manager for 24/7 residential services 1 week/month.

The Director of Residential Services is responsible for:

• Senior Leadership & Program Oversight
• Residential Safety, Compliance & Program Quality
• Community Partnerships & External Representation
• Cross-Program Collaboration
• Equity, Trauma-Informed Practice & Values Alignment

Qualifications include:

• Minimum of five years of progressively responsible management or leadership experience within human services, victim services, housing, homelessness services, behavioral health, or related field.
• Demonstrated experience leading and developing multidisciplinary teams.
• Significant experience in domestic violence, victim services, emergency shelter, housing, homelessness services, or closely related residential human services.
• Experience with the operational demands of residential or 24/7 programming.
• Strong grounding in trauma-informed, equity-centered, and survivor-led practice.
• Demonstrated experience with crisis intervention, de-escalation, safety planning, and complex decision-making.
• Experience managing program budgets, contracts, grant requirements, compliance, outcomes, and organizational resources.
• Experience developing and implementing policies, procedures, programs, and operational systems.

Benefits

Medical – Kaiser Permanente, Dental, Vision, Long-term Disability, Life Insurance, Retirement Plan with employer match; 90% of Health Insurance Premiums paid by employer; Wellness Benefit and Wellness Days; Robust time off package; Mileage reimbursement.

How to Apply

Please send your resume and cover letter to View email address on click.appcast.io indicating Director of Residential Services in the subject line. Deadline for applications is September 17, 2026.

SafeHouse Denver, Inc. is dedicated to the principles of equal employment opportunities. We provide equal employment and advancement opportunities to all individuals based on job-related qualifications and their ability and willingness to perform the duties necessary to accomplish the job, without regard to race, color, religion, creed, sex, marital status, national origin, age, sexual orientation, gender variance or identification, disability, military status economic status, citizenship status, and/or veteran status. It is our policy to maintain a non-discriminatory environment free from intimidation, harassment, or bias based upon these grounds.