Head of Services - Support and Managed

Full-time
We are more than a property management company-we're a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our I ARRIVE values guide everything we do, from how we serve our residents to how we support our team members.
We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical aspects of the property meet the Company's established standards and any applicable laws.

Schedule, monitor, and/or perform preventative maintenance at assigned property
Coordinate the day-to-day maintenance operations of the property
Direct and supervise daily activities of the maintenance team, such as planning and preparing work schedules, assigning tasks, delegating work, monitoring progress and workflow, reviewing work for timeliness and accuracy, and appraising work performance
Train and coach all maintenance team members
Comprehension of federal fair housing laws and any applicable local housing provisions
Knowledge of general property repairs, which may include, as applicable, the areas of HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural, and appliances
We are unable to sponsor or take over sponsorship of an employment visa at this time.
We believe in taking care of our team the way they take care of our residents. Bonus opportunity (position dependent)

• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
• Housing discount program*
• 401(k) retirement plan with company match
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
• Employer-sponsored short-term and long-term disability coverage
• Company-paid life insurance
• Employee Assistance Program (EAP)

*Housing discount based on availability and prior ownership group approval
The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience.
We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
**The Application deadline is 8/29/2026 if a candidate is not selected by that date later applications may be considered**
#Notice of AI Use in Job Application Review
As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.