Part Time Document Coordinator

Job Description

Job Description

Established client in Philly (Center City) is looking for an in-office
Part-Time Document Coordinator
Tuesday, Wednesday, Thursday 8-5pm
$23-$24.50/hr

Overview:
The Specialist is responsible for scanning and indexing of all documents, fulfilling requests via the Salesforce system distribution queue, and coordinating routine and special member mailings in a timely and accurate manner.

• Ensures accurate and current plan materials for distribution and quality printing for visual presentation by maintaining in-house inventory of Plan materials.
• Processes cases in Salesforce by updating member and employer records, printing letters and required enclosures and mailing them in a timely and accurate manner.
• Verifies all work processed from the distribution queue is accurate and current prior to mailing to members or employers.
• Organizes the destruction of outdated material and acts as a liaison between Internal Communications and product owners to ensure the most current publications are available.
• Supports the teams’ cross-training initiative by training staff to follow the proper Salesforce procedures and protocols to ensure proficiency in processing cases timely and accurately.
• Serves as a backup to the Manager, Support Services as needed.

Skills:

• Proficiency in Microsoft Office applications, including Outlook, Word and Excel.
• 2-3 years of related experience.
• Strong knowledge of Salesforce, and OnBase or similar document management system.
• High school diploma or equivalent.
• The ability to ensure compliance with all HIPAA rules, regulations, and practices including protected health information (PHI), personally identifiable information (PII), and disclosure notifications.
• Excellent verbal, written, and interpersonal communication skills required for the cross training of staff.
• The ability to be an effective contributor in a team environment and demonstrate initiative.
• Ability to set priorities and meet deadlines while demonstrating personal flexibility.
• Strong organizational skills and excellent attention to detail.
• The ability to simultaneously supervise multiple tasks and exercise good judgment.
• An ability, interest and desire to stay current via seminars, industry literature, and formal training and development.

Benefits: Health Insurance, Vacation and PTO available after completion of required hours worked.