Terminal Operations Manager

Overview Odyssey Logistics is hiring a Terminal Operations Manager to lead our Soldotna, AK terminal. This is a hands-on leadership role for someone who understands Alaska freight, knows the Kenai Peninsula market, and is ready to strengthen operations, develop people, support customers, and grow our regional presence. You will have ownership of the terminal while being backed by the resources, stability, and growth opportunities of a global logistics company. Odyssey Logistics is a global logistics and supply chain partner delivering integrated solutions across transportation, warehousing, trucking, Jones Act Ocean, customs brokerage, 3PL/4PL managed services, multimodal, and intermodal operations. We support more than 6,000 customers globally and operate with a culture built on ownership, collaboration, urgency, and continuous improvement. Our values are: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. Work Model: Onsite Schedule: Monday–Friday, standard business hours Travel: Local customer visits and occasional business travel as needed Reports to: Director, Operations Base Pay Range: Competitive salary Bonus Eligible: Yes The Role The Terminal Operations Manager is responsible for leading the overall performance of Odyssey’s Soldotna terminal, including daily operations, safety, service execution, cost control, team leadership, customer relationships, and local growth opportunities. This role is ideal for a logistics leader who enjoys being close to the operation, leading from the floor, solving problems, improving processes, and building strong relationships with employees and customers. What You’ll Do Lead Terminal Operations: Oversee daily terminal activity, including receiving, loading/unloading, staging, dispatch, yard activity, fleet coordination, service execution, and overall operational performance. Develop the Team: Lead, coach, and develop employees while supporting staffing, onboarding, training, engagement, performance management, and workforce planning. Drive Safety and Compliance: Promote a safety-first culture and ensure compliance with OSHA, DOT, FMCSA, HAZMAT, company policies, and applicable safety standards. Manage Costs and Performance: Monitor labor, overtime, vendor spend, productivity, expenses, KPIs, and reporting to improve service, efficiency, accountability, and cost control. Support Customers and Growth: Build strong customer relationships, partner with Sales and Pricing, support local customer visits, gather market insight, and help identify new business opportunities. Improve Processes: Develop and improve SOPs, work instructions, and operating practices across dock, office, city, linehaul, dispatch, and supervisory functions. Partner Cross-Functionally: Work with Safety, Sales, Pricing, Customer Service, Claims, HR, Finance, and Operations leadership to strengthen service execution and support business growth. What You Bring 5+ years of logistics, 3PL, terminal, distribution center, cross-dock, freight forwarding, trucking, or transportation operations experience 2+ years of people leadership experience, including coaching, training, staffing, performance management, and employee engagement Strong understanding of terminal operations, labor planning, service execution, safety compliance, and cost control Financial acumen, including exposure to P&L, pricing levers, cost-to-serve, margin analysis, or operating expense management Strong customer-facing communication skills with the ability to build relationships, resolve issues, and represent the business professionally Ability to lead changes, standardize processes, improve performance, and drive measurable results Proficiency with Microsoft Office Suite and operational/reporting systems Outside sales, business development, customer prospecting, or logistics sales experience preferred Ability to become forklift certified Benefits Medical plans with FSA and HSA options Dental and vision insurance Company-paid life and disability insurance 401(k) with company match Paid time off and company holidays Employee Assistance Program Health and wellness program Preferred vendor discounts No relocation allowance will be considered unless specifically addressed. Applicants must be currently authorized to work in the United States. Equal Opportunity Odyssey Logistics is an equal opportunity employer. We value different skills, experiences, and perspectives, and we make employment decisions based on qualifications, merit, and business needs. Odyssey does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. #J-18808-Ljbffr