Global HR Support Center Lead — Coaching & Escalations
Mckesson Corporation
McKesson is seeking a HR Support Center Team Lead, Sr. Associate to oversee HR support operations, coach Sr. Representatives, and manage complex escalations across regions. The role requires strong HR process knowledge and digital tool proficiency, including ServiceNow, ADP, and Workday. The position emphasizes global service delivery, quality calibration, and continuous improvement within McKesson’s Employee Care framework, with onsite expectations and hybrid work patterns. #J-18808-Ljbffr Mckesson Corporation
$62.3k - $103.8k
...we want to hear from you. HR Support Center Team Lead, Sr. Associate | 2... ...providing feedback, managing escalations) Serving as an expert in... ...escalation point for on-shift global Sr. Representatives providing... ...Support and Coaching: Serve as a senior escalation...SuggestedWork at officeLocal areaMonday to FridayFlexible hoursShift work2 days per week3 days per week$62k - $72k
...law firm, is actively recruiting an IT Support Center Coordinator in our Dallas or Richmond office... .... 6. Identifies, resolves, and escalates issues requiring immediate attention or... ...opportunities for additional training, coaching, and/or system enhancements. QUALIFICATIONS...SuggestedContract workInternshipWork at officeImmediate startRemote workMonday to FridayRotating shift- Hunton Andrews Kurth LLP is seeking an IT Support Center Coordinator in Dallas or Richmond to deliver first-tier IT support during 1:30pm... ...hardware, software, and network issues, document tasks, and escalate when needed to ensure user productivity and security practices...SuggestedMonday to FridayAfternoon shift
- ...customer service. We work and lead with integrity, and we... ...The Operations Support Manager oversees the daily... ...directly in coaching and corrective action when... ...Guide the resolution of escalated and complex customer and... ...Experience in a contact center environment required....SuggestedFull timeCasual workWork at officeLocal areaMonday to Friday
- ...Desktop Support LeadIt's fun to work in a company where people truly... ...Level: Technical Lead / Tier 2 SupportEmployment Type... ...operations, and serve as a primary escalation point for Desktop Support Technicians... ..., including contact center software, softphones, authentication...SuggestedTemporary workRemote work
- ...The IT Service Desk Lead is responsible for overseeing and enhancing... ...Desk operations, aligning support strategies with... ...support needs. Acts as a point of escalation for complex issues and oversees... ...Software Developers, etc.) Provides coaching and support to Service Desk...Full timeWork at officeRemote workNight shift
$79k - $113k
...phase and we’re excited to hire an Advisor Support Lead to join our growing Customer Success team.... ...Balance responsibilities of leadership, escalation resolution, projects, and hands-on customer support Provide coaching and encouragement on day-to-day performance...Work at officeImmediate start- Medical City Arlington Clinical Support Coordinator ED Shift - Days... ...real-time learning, and coaching in critical moments, you will... ...judgment, care planning, and escalation processes Providing hands-on... ...patients are ensured access to leading medical experts and advanced...Full timeTemporary workPart timeFlexible hoursRotating shift
- ...Description Onsite Tech Support - Manager JOB... ...that can consist of Team Leads, Associates, Sr.... ...resolve • Serve as an escalation point for IT and business... ...• Responsible for coaching, mentoring and obtaining... ...About SPS SPS is a global workplace solutions...Full timeTemporary workPart timeWork at officeLocal areaImmediate startFlexible hours
- Job Title Registered Nurse Clinical Support Coordinator Shift Days (Rotating Weekends)... ...rounding on units, providing in-the-moment coaching, and guiding real‑time learning to... ..., clinical judgment, care planning, and escalation processes. Provide hands‑on support during...Full timeTemporary workPart timeFlexible hoursShift work
- ...solutions. We are looking for a Support Engineer Team Lead to function as a player-coach - supporting our SaaS knowledge... ...You will work closely with the Global Head of Support, DevOps, and Development... ...various technical calls, and/or escalations Troubleshoot incidents and...
- ...best-in-class customer service. We work and lead with integrity, and we celebrate... ...Come join our team! Job Summary The Check Support Coordinator is responsible for the daily... ...the appropriate course of action. Assist centers with obtaining the required documentation...Full timeWork at officeLocal areaRemote workMonday to FridayFlexible hoursAfternoon shift
$125.76k - $188.64k
...The Big Data Support Engineer Lead is a strategic professional who stays abreast of developments within own field and contributes to directional... ...Good knowledge of Disaster Recovery process across Data centers. Strong analytical skills, strong problem-solving skills...Full timeShift work- ...Onsite Tech Support - Manager Publicis Re:Sources is at the core... ...management, information security, and global mobility supporting 110,000+... .... Our people are at the center of everything we do, bringing... ...team that can consist of Team Leads, Associates, Sr. Associates, interns...Work at officeLocal areaFlexible hours
- ...With more than 100 offices worldwide and a global team of legal experts, we deliver... ...managed services, and end-to-end litigation support.We have been providing legal services for... ...on a micro-level.Meet with fellow Hosting Leads to ensure efficient Hosting-PM workflow and...Full timeWork experience placementLocal areaWorldwideShift workDay shiftAfternoon shift
$55k - $60k
...client is seeking a Project Coordinator to support quality and containment projects at our... ...coordinate daily site activities while leading small teams. The Project Coordinator... ...process validation Provide direction, coaching, and support to small teams to meet project...Work at officeFlexible hoursNight shiftRotating shiftWeekend workDay shift- ...oriented IT Service Desk Lead to lead their IT... ...direct people leadership, coaching, direction, and... ...Tier 1 through Tier 3 support, ensuring issues are appropriately... ...assigned, escalated, and resolved based on... ...service-oriented culture centered on responsiveness, accountability...Full timeContract work
$11.5 per hour
...which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures...Hourly payPart timeLocal areaFlexible hoursNight shiftWeekend workAfternoon shift- ...Populus Financial Group, Inc. is seeking an Operations Support Manager to oversee Customer Service, Help Desk, and Card Services. You will lead Supervisors, drive service levels, staffing, quality, and employee development, and partner with leadership to translate data...Full timeWork at office
$73.5k - $212.28k
...& SummaryThe OpportunityAs a Platform Support Operations Manager you will oversee infrastructure... ...environments. As a Manager you will lead teams, coach team members, manage client accounts,... ...- Establishing vendor governance and escalation processes to drive MSP accountability...Full timeH1b- Nationwide Southwest group in Bedford, TX is seeking an IT Generalist / IT Support Specialist to manage day‑to‑day technology for a 25‑person team. In‑office role supporting office and field staff, including Windows/Mac, Microsoft 365, Adobe Acrobat, networking, and a Yealink...Work at officeRemote work
- Omninet Capital LLC is hiring an IT Support Specialist for an on-site role in Dallas, TX. You will provide in-person support to Dallas staff and serve as the on-site IT lead for newly acquired properties, while also assisting staff at other offices remotely via phone, email...Remote work
$17 - $31.3 per hour
...Make an Impact as a Clinician Support Coordinator! We're building a world of health around every individual shaping a more connected... ...writing Required Qualifications: Minimum 6 months of call center experience Proficiency with MS Office, Five9, and Google...Hourly payFull timeWork experience placementShift work1 day per week$107.9k - $163.2k
...environment? As an Application Support Engineer, you will... ...& Engineering. You’ll lead round-the-clock... ...guiding engineers, owning escalations and service quality,... ...disaster recovery readiness.Coach engineers, manage on-... ...your inquiries to the Global Call Center (GCC) at...Flexible hours$50 per hour
...Demonstrated skills in team building and leading through influence as the position... ...Operations Management or related disciplines supporting Production and Developmental ProgramsDesired... ...: Production, IPT, manufacturing, global supply chain, quality and engineering- basedBestow...Full timeTemporary workWork experience placementCasual workWork at officeFlexible hours- ...Our client is seeking an experienced Service Desk Team Lead to provide hands‑on technical support and leadership within its onsite IT support... ...responsible for resolving complex technical issues, supporting escalations, maintaining strong service standards, and helping...Full timeFor contractors
- CGS Federal is seeking a Senior Help Desk Technician to provide Level 1 & 2 support for EOUSA end users, including senior management and attorneys. The role covers installation, maintenance, training, and documentation within a government environment. Applicants should...
$80k - $120k
...operations of a 24/7 Service Desk, lead a team of technical support analysts, and manage contractor personnel... .... This role serves as the primary escalation point for complex incidents while... ...workforce management data, and contact center analytics ~ Demonstrated ability...Full timeFor contractorsRemote workShift workRotating shift- Job SummaryRole OverviewWe are seeking a skilled SnapLogic Developer with a strong background in enterprise application integration (iPaaS) and automated repository management (SRepo / Asset Lifecycle Management). In this role, you will design, develop, and optimize end...
- ...Healthcare in Arlington, TX seeks a Registered Nurse Clinical Support Coordinator to mentor new graduates and nurses transitioning into... ...specialties. You will round on units, provide in‑the‑moment coaching, and guide real‑time learning to ensure safe, quality patient care...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Global HR Support Center Lead — Coaching & Escalations. Be the first to apply!




