Assistant Restaurant Manager - Barista Parlor

Job Description

Job Description

Air Ventures Nashville LLC is a well-established, growth-oriented owner and operator of full service and quick service restaurants in airports across the United States. Barista Parlor, at the Nashville International Airport is hiring an Assistant Restaurant Manager for AM/PM Shifts.

We offer medical, dental, & vision insurance, Short and Long-Term Disability, Life Insurance, paid vacation, paid parking and more! Our employees enjoy providing superior service to our guests from around the world. Come join our team!

Summary/Objective

In this position, you will play a key role in handling the day-to-day operations of the restaurant staff. The Hourly Manager will promote and grow the business, hire and train front of house team members and ensure that patrons are receiving excellent drinks, food, and service. You will also manage specific tasks within your assigned department, plan promotional events, ensure that quality and safety controls are followed, and maintain current licenses, create schedules, and set business objectives to increase profits and maximize customer satisfaction.

Essential Functions

1. Hiring and training staff to provide excellent service to patrons.

2.. Creating effective schedules and quickly resolving conflicts to ensure that the restaurant is well staffed during peak hours while adhering to labor laws and regulations.

3. Ensuring all company policies and procedures are followed.

4. Coach and counsel staff when company policies and procedures are not followed.

5. Setting and enforcing quality and safety controls including but not limited to compliance with fire, health, safety, and hygiene standards.

6. Ensure adherence to cash management procedures.

7. Working with diverse personalities both on the staff and patrons.

8. Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly people, if needed.

9. Prompt resolution of guest complaints

10. Set objectives and targets for assigned department

11. Determine staffing needs, interviewing new staff when applicable.

12. Ensure adherence to stock control procedures.

13. Monitor and order supplies.

14. Make certain all deliveries are checked in correctly and documentation is correct.

15. Check stock is correctly rotated and stored to reduce wastage.

16. Plan and implement cost control measures.

17. Plan and implement systems to maximize sales and revenue.

18. Generate and present financial reports.

19. Implement improvements for products and service.

20. Maintain regular communication with staff and management through meetings and discussions.

21. Maintaining a fun, safe atmosphere for patrons.

22. Perform other duties as directed.

Competencies

1. Customer Focus.

2. Communication Proficiency.

3. Organizational Skills.

4. Stress Management/Composure.

5. Time Management.

6. Judgment.

7. Decision-making.

8. Problem-solving.

9. Resource allocation and management.

10. Delegation.

11. Attention to detail.

12. Coaching

13. Ability to work with diverse personalities and diffuse tense situations.

Supervisory Responsibility

​The Hourly Manager manages all employees of the restaurant during their shift and is responsible for the management performance and hiring of the employees within their assigned department.

Work Environment

This job is operated in a restaurant and may be working in close proximity to co-workers. The noise level in the work environment can be loud. Hazards may include, but are not limited to, cuts, slipping and tripping.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Walk and stand during entire shift.

• Continuously reach, bend, lift, carry, stoop and wipe.

• Remain stationary for long periods of time.

• Frequently wash hands.

• Be able to lift up to 45 lbs.

• Be able to manipulate fingers, hands and arms to cut, measure, pour, serve, carry and wipe.

• Be able to hear and talk.

• Good close and distance vision and ability to adjust focus between the two.

Position Type/Expected Hours of Work

This position regularly requires long hours and frequent weekend work, qualifies for benefits and time off.

Travel

No travel is expected for this position.

Required Education and Experience

• High School Diploma.

• Restaurant or management experience or more education is generally preferred.

• Strong understanding of business management and accounting principles.

• Excellent computer, problem-solving, and customer service skills.

• Exceptional communication and interpersonal skills.

• Ability to diffuse tense situations and resolve conflicts.

• Willingness to work during peak hours, including nights, weekends, and holidays.

• Effectively delegate responsibilities and maximize resources.

• Decisiveness.

• Ability to walk, stand, and occasionally carry heavy items in a fast-paced, stressful environment.

Additional Eligibility Qualifications

• Must be eligible for and maintain SIDA badge required to work in airport.

• Must be 21 or older.

• Must maintain an applicable state health and alcohol compliance card.

Work Authorization

Must be legally authorized to work in the United States.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

AAP/EEO Statement

Air Ventures LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Air Ventures LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Air Ventures LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Air Ventures LLC’s employees to perform their job duties may result in discipline up to and including discharge.