Food and Beverage Supervisor

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off." The Venue Operations Supervisor is responsible for create a positive and fun environment for the associates by leading the team to provide prompt, professional exceptional service to guests. The position will assist the Venue Operations Manager(s) with the supervision of all F&B outlets including the execution of events. Supervise daily F&B operations, establishing and maintaining policies and procedure Maintain floor presence during service hours, assisting with needs of the operation Interactwithguests to i nvestigate and resolve complaints regarding food quality, service, or accommodations Perform and assist in some service tasks, such as assisting guests, re-stocking, counting inventory, bussing/food running, and cashier duties when necessary Monitoring set up and maintenance of department to ensure all side work is complete Ensure associates are kept informed of any changes in policies or events Ensure that department goals are communicated, understood, and met by all employees Assist in constructive feedback conversations with associates Responsible for engaging the guests at every table with friendly dialogue Provide a safe working environment by ensuring compliance with safety programs and Health Department requirements Directly working with the management team in the development, implementation, and maintenance of qualityservice standards Ensuringfoodandbeverages arebeingservedinaprofessionalandtimelymanner Assist inservicetrainingand completionofdailyshift All othertasks anddutiesas assigned Qualifications Experience working in a restaurant, F&B and s upervisory experience preferred Enjoyinteractingwithpeoplein afastpacedenvironment Knowledge of POS Systems (Micros Preferred), & MSOffice ( Excel,PowerPointandOutlook) Mustpossessapositiveattitude and excellenttelephoneetiquette Mustbeabletoquicklyadapttoeffectivelyusingnewsoftware products The Standard, Mexico City | Mexico City , DIF , MX #J-18808-Ljbffr