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Global Customer Experience & Process Leader

Bio Rad

Bio-Rad Laboratories is seeking a Sr. Director/Director, Global Customer Care Process Lead to serve as the Global Process Owner for Customer Service and Customer Technical Support.The role sets strategic direction, governance, and CI for end-to-end processes across a broad life sciences portfolio, ensuring compliance and scalable, high-quality customer outcomes remotely across the U.S. You will evaluate organizational design, operating models, and capabilities, align regional structures, andJ-18808-Ljbffr Bio-Rad Laboratories

Vacancy posted 1 day ago
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