Patient Account Representative

Job Description

Responsible for various activities related to the patient registration process, collection of demographic, financial and insurance information. Screens patients prior to services being rendered, collects co-pays, and refers Self Pay patients to appropriate financial services when needed. Enters data accurately and ensures prompt service to all patients. Acts as a liaison for other ancillary departments within the hospital.

Qualifications

Work requires a High School diploma or equivalent and at least one year of previous work related experience, bilingual preferred. Knowledge of medical terminology is considered an asset. Proficient knowledge of Microsoft Office preferred. Work requires communication skills needed to frequently answer telephone calls and work with multiple interruptions and still sustain positive communication.

For employees assigned to provide services within the Cardiology Department in Totowa, which focuses on the diagnosis and treatment of heart and blood vessel disorders, flexibility and availability are required based on patient volume, staffing needs, and operational demands. Employees may be required to provide support across applicable outpatient offices, clinical practices, or other locations within the healthcare system as needed to support Cardiology services.

About Us

St. Joseph's Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization's outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation's "100 Best Places to Work in Health Care".

Benefits Eligibility: (Full-time and Part-time Employees-over 20 hours a week)

• Competitive salary*
• Robust benefits with health, dental, Rx and vision plans
• 403b retirement plan options with company match**
• Health & Wellness*
• Non-Profit Health System – eligible for Federal Student Loan Forgiveness
• PTO, and paid holidays
• Tuition reimbursement
• Employee Assistance Program
• LTD : Long Term Disability
• Life Insurance Options
• Onsite Day care Program

*Available for Per Diem Employees and Part-time Employees working under 20 hours per week.

** 403b Company Match not applicable for Per Diem Employees and Part-time Employees working under 20 hours per week.

Pay transparency: St. Joseph's Health provides a salary range to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc." The salary range does not include incentives, differential pay or other forms of compensation.

About the Team

St. Joseph's Health officially opened the Totowa Health Campus during a special ceremony that included a ribbon cutting and a blessing by the Most Reverend Kevin Sweeney, Bishop of the Diocese of Paterson. More than 100 people attended the event, including Congressman Bill Pascrell, 9th District of New Jersey; John Coiro, Mayor of Totowa; and Senator Kristen Corrado, of New Jersey's 40th Legislative District.

The new campus, located at 225 Minnisink Road in Totowa, is a 140,000-square-foot facility that integrates a comprehensive listing of outpatient services, including primary and urgent care, diagnostic imaging including MRI and CT, Radiology, Lab Services and Pharmacy all under one roof. A host of medical and surgical physician offices are located on the campus, including cardiology, urology and gynecology, along with specialty Centers including Rehabilitation and Physical Therapy. This fall, the health campus will also be the new home of a Comprehensive Cancer Center opening in October.

Job Info

• Job Identification 20261632
• Job Category Administrative & Clerical
• Posting Date 09/25/2026, 07:38 PM
• Job Schedule Full time
• Job Shift Day
• Locations 6820-T-TOTOWA REG (On-site)
• Hourly Salary Range 21.16 - 29.62