Case Management Assistant

Job Title: Case Management Assistant

Job Overview:
Contemporary Staffing Solutions is seeking a Case Management Assistant to join our client in a role that supports key business operations and contributes to important organizational initiatives. Located in Philadelphia, PA, this onsite temporary opportunity offers the chance to assist individuals accessing community and support services while gaining valuable administrative and client facing experience. The position works closely with internal staff to help maintain efficient workflows, ensure accurate records, and support daily service delivery. Candidates who enjoy helping others, staying organized, and working in a collaborative environment will be well suited for this role.

Compensation:
$17.50/hour

Work Schedule:
Monday through Friday, 8:00 AM to 4:00 PM

Key Responsibilities of the Case Management Assistant:

• Support daily administrative activities that help maintain effective client service operations and program delivery.
• Coordinate communication with participants, answer inquiries, and provide professional customer support in person, by phone, and through written correspondence.
• Maintain accurate records, documentation, and data entry to ensure information is organized and up to date.
• Assist case management and operational staff with scheduling, follow up activities, and general workflow coordination.
• Ensure compliance with established procedures while contributing to a positive experience for clients and team members.

Qualifications and Skills for the Case Management Assistant:

• Strong customer service skills with the ability to interact professionally and respectfully with diverse populations.
• Previous administrative, clerical, or office support experience, or transferable skills gained through education, volunteer work, or related environments.
• Associate's or Bachelor's degree in a related field preferred, though equivalent experience will also be considered.
• Exposure to nonprofit, community services, social services, or human services environments is beneficial but not required.
• Dependable, organized, and detail oriented individual with the ability to manage routine tasks and adapt to changing priorities.

Why Join Us?
This temporary opportunity provides practical experience supporting meaningful community focused services while strengthening administrative and client support skills. You will collaborate with experienced professionals, gain exposure to service delivery operations, and contribute to work that positively impacts individuals in need of assistance.

About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp to hire, and direct hire staffing solutions. With decades of experience, we have grown from a staffing agency into a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting Contemporary Staffing Solutions.