Customer Service Representative

Responsive RecruiterJoin one of the fastest-growing fitness brands in the United States—Crunch Fitness! At Crunch, we're more than a gym—we're a community built on energy, inclusivity, and results. We offer real opportunities for career growth, hands-on leadership training, and strong earning potential in a fast-paced, rewarding industry. Our culture is rooted in diversity, acceptance, empowerment, and fun. We're looking for passionate, charismatic individuals who bring positivity, motivation, and a commitment to helping others succeed. If you thrive in a dynamic environment and love connecting with people, we'd love to have you on our team.Job DescriptionThe Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. This is a part-time, hourly non-exempt position. Opening and evening positions. Currently available are morning and evening shifts.ResponsibilitiesGreet and check in all members, guests, and prospective members.Answer phone calls in a polite and professional manner.Inform prospective members about our membership options and current promotions.Facilitate necessary updates to members' accounts.Ensure all retail items are fully stocked.Operate the POS system and accept payments.Assist in maintaining the neatness and cleanliness of the club.Other duties as assigned.Qualifications and SkillsHigh school diploma or equivalentCustomer service - 1 year (preferred)CPR/AED certification (required)Proficient reading and writing skillsBasic computer proficiencyProfessional attitudeUpbeat and positive personalityEfficient and effective communication skillsAbility to multi-task and excel in a busy environmentPhysical RequirementsMust be able to adjust and operate all club equipment.Ability to lift 50 lbs. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.Compensation: $12.00 per hourCrunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.