Field Service Technician

Description

Stalmic Distributors is on a mission to help feed communities, and our Field Service Technicians play a direct role in making that happen.

You do not need to come to us already knowing meat-room or food-processing equipment. We provide on-the-job training so you can learn how to install, maintain, diagnose, and repair equipment such as wrappers, saws, slicers, grinders, dicers, vacuum machines, scales, tenderizers, and other food-processing and packaging equipment.

Once trained, you will travel in a company vehicle to customer locations in your assigned service area. You will perform preventive maintenance, respond to break/fix calls, and help customers keep critical equipment operating. This role is a good fit for someone who likes solving mechanical problems, working independently, traveling, and being trusted to take care of customers.

Service technicians are generally on the road during the week and home on most weekends. Technicians rotate weekend and holiday on-call coverage with the rest of the service team. Stalmic provides the company vehicle, phone, tablet, and company card needed to do the job, and approved travel expenses such as fuel, meals, and hotels are paid by the company.

Stalmic maintains a safe and drug-free workplace. Applicants must be able to pass and maintain the ability to pass a drug screen, MVR check, and background check.

Benefits & Support

• Company-paid employee health insurance
• Dental and vision insurance available
• 401(k)
• Paid time off and six paid holidays
• Company vehicle, phone, and tablet
• Company-paid approved travel expenses, including meals, hotels, and fuel
• Bonus and team reward opportunities
• Paid on-call opportunities, including 24HUG pay where applicable

At Stalmic, we expect our technicians to get in the game, own their work, stay hungry to learn, support teammates and customers, tell the truth, and take pride in getting the job done right.

Responsibilities

What You'll Do
• Install, maintain, diagnose, and repair food-processing and packaging equipment
• Perform preventive maintenance at customer locations
• Respond to customer break/fix service calls
• Travel throughout your assigned service area during the week
• Document service work and complete invoices accurately
• Use company-provided truck, phone, tablet, and credit card for job-related work
• Participate in rotating weekend and holiday on-call coverage
• Support company goals and team-based reward programs
• Represent Stalmic professionally with customers

Qualifications

What We're Looking For
• Mechanical aptitude and willingness to learn
• Ability to read manuals, troubleshoot problems, and document completed work
• Experience with electrical work, equipment repair, maintenance, or field service is preferred but not required
• Experience with meat-room equipment, grocery meat departments, butcher shops, or meat plants is a plus
• Experience traveling for work or pulling a trailer is helpful but not required
• Ability to work independently and as part of a team
• Valid driver's license and ability to maintain a clean MVR
• Ability to pass and maintain a drug screen and background check
• NetSuite experience is a plus
• High school diploma or equivalent experience preferred