Product Support Engineer

Eaton’s IS AER MSD division is currently seeking a Product Support Engineer. This role is based in Orchard Park, NY.

The expected annual salary range for this role is $71000 - $105000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

Job Summary

Eaton’s Mission Systems Division is currently seeking a Mechanical Engineer role sustaining production products. This role is ideal for an early-career engineer with strong CAD skills who is eager to grow into a well-rounded design engineer. You will begin with a primary focus on CAD modeling and drafting while gaining exposure to engineering design, analysis, testing, and product development processes.This is a growth-focused position with a clear path toward a full Design Engineer role, including increasing ownership of product design and engineering decisions over time. You will report to the Design Services Engineering Manager and collaborate closely with Design Engineers, Product Design Managers, and cross-functional teams.

Job Responsibilities

• Investigate / troubleshoot problems and requirements of projects & develop plans for solutions.

• Apply fundamental mechanical and physics principals to support production product.

• Create design definition documents (3D models, 2D drawings) and design supporting documentation (engineering reports, test procedures, etc.).

• Manage technical risk through exhaustive identification, prioritization of risk mitigation activities, and data driven design changes where appropriate.

• Follow engineering standards and design guides and provide ideas for improving site best practices.

• Work to Design for Six Sigma and Advanced Product Quality Planning principles including Design FMEA, Process FMEA, measurement systems analysis, and process capability studies.

• Work with 8D, cause and effect diagrams for use in problem solving.

• Work as part of a team made up of other engineering or cross functional disciplines to disposition non-conforming material (NCR) and generate engineering change requests related to production product.

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Qualifications:

Basic Qualifications

• Bachelor’s degree in Mechanical or Aerospace Engineering or Bachelor’s degree in Mechanical, Industrial or Engineering technology from an accredited institution.

• Experience with CAD software (SolidWorks preferred) through coursework, internships, or projects

• Basic understanding of GD&T and engineering drawing interpretation (coursework acceptable)

• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

• “This position requires access to export-controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must be a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158.”

• No relocation benefit is being offered for this position. Only candidates that currently reside within a 50-mile radius from the Orchard Park, NY facility will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation

Preferred qualifications

• Internship, co-op, or hands-on experience in a manufacturing or engineering environment.

• 1-3 years’ experience of system, product design, development, and/or production design problem resolution experience, inclusive of internship experiences.

• Exposure to GD&T principles and drafting standards.

• Familiarity with BOMs and revision control processes.

• Experience with ERP or PLM systems.

• Basic machining or manufacturing knowledge.

• Exposure to ASME Y14 standards.

• Interest or exposure to aerospace, hydraulic, or pneumatic systems.

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

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We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.