BDC Consultant - Holman Cadillac

Business Development Consultant

Holman Cadillac is currently seeking a highly motivated, customer focused Business Development Consultant to join our family at Holman! This key in-store role is crucial to creating and maintaining a productive relationship between our virtual centralized BDC and the Store to drive results.

Primary Responsibilities:

• Maximize Internet Lead and Portfolio Management (PM) opportunities
• Persistently focus on outcomes, overcome obstacles, and take accountable action to achieve meaningful goals and deliver impact
• Influence stakeholders to act and support organizational goals through effective communication
• Collaborate effectively with others to achieve common goals, foster teamwork, and enhance productivity through clear communication, mutual respect and shared responsibility
• Facilitate effective Appointment and Turn Over (TO) distribution to Sales Advisors
• Ensure Holman's lead management process and workflows are being executed
• Review CRM notes to ensure each Appointment and TO is handled effectively
• Manage the Consultant tracker to track performance and support decision-making
• Manage tasks and resources effectively to ensure productivity and efficiency
• Identify opportunities to build trust and mutual respect

Qualifications:

• High school diploma
• Proficient in various desktop tools including MS Office programs (Outlook, Excel, Word, PowerPoint)
• Strong organizational skills
• 2-4 years of customer service or sales experience
• Experience in automotive industry a plus
• Experience using CRM tools; automotive CRM a plus
• Familiarity with dealership operations a plus
• Familiarity with BDC functions a plus
• Experience reviewing and improving processes to increase efficiencies

Compensation: Salary of $55,000 plus monthly performance bonus. OTE $73,000!

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.