Senior Product Associate - Lending

Job Description

Drive lending product initiatives through performance insights, governance support, and cross-functional execution. Join the Business Banking Wholesale Lending Product organization and help drive strategic initiatives that support product growth, client experience, operational excellence, and risk management. This role partners across Product, Sales, Risk, Finance, Operations, Controls, and Technology to analyze business performance, execute key initiatives, and support the development and enhancement of lending products. The ideal candidate is analytical, collaborative, and comfortable working in a fast-paced environment with senior stakeholders.

As an Associate Product Manager in Business Banking Wholesale General Manager Team, you will play a key role supporting the strategy, performance, and execution of Wholesale Lending products. This position offers broad exposure to product management, business strategy, financial performance, risk governance, and executive decision-making.

You will partner with cross-functional stakeholders to drive strategic initiatives, monitor business performance, support product enhancements, and deliver solutions that improve client outcomes while balancing risk and profitability objectives. The role is ideal for a highly motivated professional looking to deepen product management expertise and gain experience working across a large, matrixed organization.

This role provides a unique opportunity to work directly on strategic priorities for a significant lending business, gain visibility with senior leadership, and develop the skills required for advancement within Product Management. Successful candidates will build expertise across product strategy, business performance, governance, and enterprise stakeholder management while helping shape the future of the lending franchise.

Job responsibilities

• Assist in identifying opportunities to improve client experience, operational efficiency, and business performance.
• Support execution of product strategies and growth initiatives across the lending portfolio.
• Analyze product performance, financial results, portfolio trends, and key business metrics.
• Develop executive presentations, business reviews, and management reporting for senior leadership.
• Partner with Sales, Risk, Operations, Technology, Finance, Compliance, Legal, and Controls teams to implement product enhancements and strategic priorities.
• Support product governance activities, risk assessments, control execution, and regulatory initiatives.
• Coordinate cross-functional projects and track progress against key milestones.
• Conduct competitive, market, and client analysis to inform product decisions and strategic planning.
• Support development of business cases, investment proposals, and product roadmap priorities.

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.

Preferred qualifications, capabilities, and skills

• Intellectual curiosity and a desire to learn all aspects of product management.
• Strong business acumen and strategic thinking skills.
• Collaborative leadership style with the ability to build relationships across functions.
• Comfort working with ambiguity and solving complex business problems.
• Passion for delivering client-focused solutions and driving measurable business results.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.