Dental Office Manager

Job Description

Job Description

Dental Office Manager.

Dental Experience Required.

Dental Nook is seeking an experienced Dental Office Manager to lead the daily operations of our practice. We are looking for a confident, organized leader who can create a positive work environment while holding the team accountable to clearly defined responsibilities, systems, and checklists.

This is a hands-on leadership position—not simply an administrative role. The right candidate will take ownership, solve problems proactively, follow through on commitments, and turn plans into action.

Key Responsibilities:

• Lead and support the front- and back-office teams.
• Manage employee and patient schedules to keep the practice running efficiently.
• Recruit, hire, onboard, train, and coach team members.
• Set clear expectations and hold employees accountable to their job duties, checklists, and performance standards.
• Oversee treatment coordination, financial arrangements, and patient follow-up.
• Help patients understand recommended treatment, insurance estimates, payment options, and scheduling.
• Monitor collections, outstanding balances, schedule effectiveness, and other key practice metrics.
• Address patient concerns professionally and work toward appropriate solutions.
• Conduct productive team meetings and maintain clear communication throughout the practice.
• Encourage a fun, supportive, and positive workplace without sacrificing accountability.
• Maintain compliance with HIPAA, OSHA, and established office policies.
• Identify operational problems and implement practical solutions.
• Provide consistently excellent patient service.

Required Qualifications:

• Previous dental office experience is required.
• Dental management or leadership experience is strongly preferred.
• Strong knowledge of dental terminology, insurance, scheduling, and treatment coordination.
• Experience with Open Dental practice-management software is strongly preferred.
• Excellent leadership, organization, communication, and problem-solving skills.
• Ability to have direct, respectful accountability conversations.
• Strong attention to detail and consistent follow-through.
• Comfortable discussing treatment costs and collecting patient payments.
• Able to manage competing priorities in a busy dental practice.
• Proactive, dependable, and personally accountable.

The Right Person for This Role:

Our ideal Office Manager is a strong implementer who does not wait to be reminded. You take ownership, communicate clearly, address problems directly, and make sure agreed-upon systems are followed. You can balance compassion with accountability and help create a practice where patients feel cared for and team members know exactly what is expected of them.

Schedule: Monday - Thursday.
Compensation: 27-31 per hour, depending on experience.
Benefits: Sick pay, 401k matching, dental treatment for you and family after 90 days.
Location: 3113 W Colorado Ave.

If you have meaningful dental experience and are ready to lead with positivity, consistency, and accountability, we would like to hear from you.